I can't recieve text messages including OTP in South Africa
Hi there,I'm unable to recieve sms or OTP on my number while in the SA. Can you help me?Kind regardsKruger
Forum Posts
Number not working after porting to Voxi
We ported my wife's number from Spusu to VOXI on Sept 30th and the number didn't work. After countless attempts on webchat and multiple times going to the Vodafone Store, with no luck. All Vodafone says is that the port order is "Open" and must be co...
VOXI mobile data not working.
So here is the situation.I bought a VOXI PAYG SIM card from the Vodafone shop in Epsom around Christmas time.I'm back in the UK now (September) and topped it up with 10 GBP, hereThis worked for phone calls and SMS but I don't have working mobile inte...
Number suspended when I haven’t breached the T&Cs
On the 9th of August, 23:59 I received the following text:This number will be suspended for breaching Vodafone T&Cs. To review this decision please contact 07789654405I was in another country at the time, and I really didn’t see this text to be serio...
Phone number disconnected
Hi everyone My phone number was disconnected in late February of this year, and I’m wondering if there’s any team at Vodafone that could help me get it back? For context: I’m a British student studying overseas, but I’m planning to return to the U.K....
Pay as you go Plus and the app
Hi. I have recently become a pay as you go plus customer. Since then the app does not show any information about my plan or let me manage it. I have read that the app is the only way to manage the plan.what do I do now? Does anyone else have this? (...
Text message received saying suspended
Hello all. I have 0 clue to why I have received a text message from Vodafone saying my number will be suspended for breaching Vodafone T&Cs. I haven’t a clue why it’s saying that! Please help.
Big Value Bundle (PAYG1) to PAYG Plus
How do I convert my subscription from the Big Value Bundle (PAYG1) to PAYG Plus? In this post PAYG Plus, I saw a response from a moderator back in January, who I assume is a representative from Vodafone, stating that this option would be available to...
Resolved! Get new plan with old SIM
I'm visiting the UK, and about two years ago on a visit I bought a pay-as-you-go SIM from Vodafone, and kept the SIM card. I'd like to reuse that SIM card now, but I can't seem to just reactivate it, and buying a plan means they will send me a new SI...
Emojis cost money to send
Just been fobbed off once again saying that maybe my phone charges to send emojis but my husband's phone is free even though we're both on Android phones and have big value bundles, so basically if you have any credit left on your phone they will tak...
