Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Proof of Usage Pay as you go SIM

Hi there, I really need some help here. My phone has been stolen and I've done all the required proceeders after this. In order for me to do the insurance claim, I'm required to present proof of usage of my device on my Network Provider. I have a VOX...

marianab by 2: Seeker
  • 4081 Views
  • 6 replies
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Adult Content Block

Hi all, I'm new to Vodafone and I've got a PAYG SIM which I'm using in a 4G router as I've had to cancel my broadband (long story but I couldn't get above 1mbp download speeds!).  Sooooo.... I picked up a PAYG Vodafone SIM as I was told it was the on...

Payg voucher 1w0 error code

I am trying to activate a vouchet to top up my phone. This time I keep getting a 1w0 error code. Why? I never had any problems activating a voucher before now. Same phone etc. Need to top up by tomorrow before my £10 BVB runs out.

Registration of an old device

My wife has an old 2017 Nokia. The battery ran out over a year ago and a new one has now been inserted. The Vodaphone registration has expired and I am unable to re-register

briant7 by 2: Seeker
  • 1343 Views
  • 2 replies
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When can I get the SIM card I ordered online

I booked a pay-as-you-go SIM card online on May 27th, and my order number is T0011736445. It's been a week and I haven't heard anything about this card. I want to know when can I get this SIM card.

awiuk by 2: Seeker
  • 1621 Views
  • 1 replies
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Vue cinema codes

Hi. My son has ordered two tickets for vue cinemas for him and a friend, using his Vodafone perks. However he has accidentally mis typed my email address so we haven’t received the codes. The email address he has typed will be invalid (he’s just adde...

kerriEC by 2: Seeker
  • 3438 Views
  • 1 replies
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Locked out of MyVodafone

I migrated to Vodafone a few days ago. I set up a MyVodafone account and could access it perfectly well. I then arranged to transfer my old number which took effect today. I now cannot access MyVodafone. When I try to log in it demands that I verify ...

MyVodafone and PAYG

I have two pay as you go phones with Vodafone. One for myself and one for my daughter. Is there a way to merge the accounts so that both numbers show up in the MyVodafone app?It would be helpful to be able to see my daughters account and be able to t...

seola30 by 2: Seeker
  • 2424 Views
  • 1 replies
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