5g not working was with EE network before porting to voda

[Somuz]

Hi

I had problem since my number was ported from EE to Vodafone, A very long history complained to Vodafone over one year (August 2019) now so fed up and problem still not sorted. Vodafone made so much promises and even told me they will make compensation this also not full filled after over a year nothing happened. Vodafone still taking money though, I feel like cancelling the service. I even told them to disconnect me and reconnect ( technical I am guiding them to do they job) but in deaf ears, Don't know what to do now. Thanks 

Forget to mention even given new sim, with no improvement.

[Tash]

@Somuz We'll be happy to take a closer look into your 5G coverage and which frequency you'll be able to connect to on your phone. Please let us know the make and model of your phone, along with your full postcode. If you'd prefer not to share your location on this thread, you can add this to your profile where only our moderators can see this information.

[chistery]

iPhone or Android?