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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Data Roaming Bar query

Does the "Data Roaming Bar" only apply to blocking mobile data usage while abroad, or will it also block me from receiving inbound SMS/calls while abroad?I'm going to the USA soon, and I don't want to pay the £7.39 daily charge (I'm a PAYM customer o...

EVO Plans - Be Careful

So just a heads up for anyone on Vodafone they only sell handsets on EVO plans now and this may cause a few headaches. now they even credit check upgrades and differently for addition lines on the OLD way once you pay for A SIM for 3 months you can u...

Sue Vodafone

Can anyone tell me if they have sued Vodafone? i would love to sue Vodafone I’m been with them for over 10 years have 2 mobile phones have 1 iPad and received the worst service by them !!! In jan this year 2022 I kept receiving calls from a debt comp...

Endless loop and can't get replacement SIM

Need to replace the physical SIM card on a pay monthly account, but Vodafone customer service is of no help.Tobi the chatbot cannot understand the questions, "Need a replacement SIM", "Need a new SIM", and "How do I get a new SIM". Nor can Tobi conne...

SIM Activation frustrations.

 I would like to start this post by stating that I have been a VF employee for several years, specifically working in Business Care.Last week, we purchased a new iPhone for my wife, which arrived the next day as expected. However, the eSIM QR Code ne...

Rousie by • 2: Seeker
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  • 1 replies
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Name of Downloaded Billing PDF

Why is the downloaded Bill named as "MyVodafoneBill_2022-01-18.pdf" where the date is the Bill Due Date. Why not the Billing Date as that is the most logical Date anyone would expect. 

Getafix by • 16: Advanced member
  • 1499 Views
  • 3 replies
  • 5 thanks

Roaming not working in Germany

I hope something can be resolved, I’m posting here because all other avenues have been exhausted. I have a Vodafone account and have 3 other phones connected to my account, my wifes and my kids. We keep it this way for ease rather than each of us set...

Overpaying for Apple watch

I hope someone can help or advise. I recently found out that my Apple Watch contract expired on 10th Dec 2021 at a cost of £31.50 monthly which includes £7 for onenumber. Im still being charged although the contract expired. A couple of questions hav...

RH10 by • 2: Seeker
  • 3144 Views
  • 4 replies
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New contract?!

I have no idea where to start. I called Vodafone back in March seeking a cheaper deal and happy to downgrade the services. The agent I spoke to advised this is not possible. I then spoke to a manager who offered me the same plan at a reduced rate and...

Tankas12 by • 2: Seeker
  • 601 Views
  • 2 replies
  • 0 thanks
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