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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! Unable to pay £8 bill that has been outstanding for 15 months...

I have an outstanding final pay monthly SIM-only bill from September 2020 when I switched providers. The outstanding balance is only £8, but I never paid it off because...well, I just forgot about it quite honestly. Curiously I've never been chased a...

mcarlin by 4: Newbie
  • 4421 Views
  • 11 replies
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Incorrect charges

Been charged for calls to USA I not made not in call log as police checked yet Vodafone say I made them .any suggestions next step 

Janeg1 by 2: Seeker
  • 1274 Views
  • 6 replies
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PAC code issues, EE blame Voda, Voda blame EE

So I was given a PAC code for two numbers on my account, then I was told I needed 1 per number, so I went and got 1 per number.1 of my numbers has successfully portedBut the PAC code EE give me, Vodafone says doesnt match the system. We've then tried...

App download not working

The app required updating to use it  . I have an older version of iOS . It said you could use the previous version but that download does not work

iPhone 14 Pro doesn’t work abroad

My iPhone 14 Pro doesn’t work abroad. I am unable to use 4G or make any calls unless connected to a WiFi. The display shows that it’s within 4G network, I don’t have any restrictions on the account, and have roaming and automatic network selection en...

Resolved! Can I buy a friend's contract phone?

A friend of mine has recently got  a new iPhone. He doesn't  feel he needs the new phone so was looking to sell it. Can I buy it or does the phone belong to Vodafone. It's a new 36 month contract where he has paid £80 for the phone and the rest is mo...

Marketing Preferences - Device and Service Preferences

I have a contract with five SIM Only sub-contracts, three are for my kids' phones. I log in to my account and choose which of the five phone numbers I wish to examine without issue.I would normally expect full control of all other components too, but...

frunet by 4: Newbie
  • 3477 Views
  • 4 replies
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Cancelling tracker issues

I brought 2 trackers from your website 3 years ago, I cant access the curve app as its not recognising my details and just asks for a phone number which is not correct when I enter.  The last email I had from you was a year ago stating that my paymen...