Data problem greece
On holiday in greece from the UK. S24 is showing good signal and 5g but no data ever works. Tried allsorts and Vodafone say there's no bar on it. Would apn need changing?
Forum Posts
Switching account into someone else’s account.
Hi so I have 2 contacts out under my name, one for me and one for my now ex partner. I’m wanting to transfer 1 of the contacts, (device and airtime) into my ex partners name as I’m worried his not going to pay his side of the contract and I’ll be stu...
Erroneous sim swap nightmare
Yesterday, early morning I decided to setup my new phone an iPhone 13. Everything seemed to transfer ok until I put in the sim from my old SE iPhone into the new phone. I received a text thanking me for requesting a sim swap and an e-sim transfer. No...
Local sim card in New Zealand
I have a Pixel 7 with a current vodafone pay monthly contract. We are going to NZ for 4 weeks and wondered if you can buy a local Vodafone sim at Auckland Airport and if this will work in my mobile? If not, are there any prepaid roaming packages th...
Spotify with red entertainment bundle
I took out an unlimited xtra + entertainment bundle in April and was told I would be able to have Spotify as part of this deal. I had great difficulty activating this feature but eventually with the help of an advisor on the 191 was able to get it...
Disappearing account
Good Afternoon,I was trying to access My Vodafone to sort my bill out, only it's not recognizing my personal details. Could somebody please tell me what I can do, as my bill is overdue and I really would like to sort it out now I am able?Kind Regards...
Credit file
Hello, my latest credit report (May 2024) is showing a missed payment, but it’s from an old account from 2013 which should have been closed It’s had an adverse effect on my credit score Is there anything that can be done to remove this from my report...
Sunday dispatch?
HiI order a phone today and got order confirmation around 3.30pm. Are phones dispatched from Vodafone on a Sunday evening? Or will it be tomorrow before it's dispatched? Thanks
Vodafone port disruption
I ported in my EE number to Vodafone which should have taken 24 hours. Three days later I still have no mobile service and was instructed to wait up to 5 working days. I have no home landline hence I had to get a mobile line with three just to be abl...
Roaming Caps
Hi everyone.Can someone please explain to me in laymen's terms the difference between the £39 EU & ROW Data Spend Cap £250 Roaming Spend LimitI did ask in live chat and I wound up more confused than ever, I did check in my terms and conditions, but ...
