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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

So long, and thanks for all the fish

Hi all,I have been a  member of this forum for probably in excess of ten years, both in my current guise as Tsathoggua and in my previous guise as Biffo1963 until that account was banned for speaking out of turn, i.e. being honest about things which ...

Anonymous by Not applicable
  • 1962 Views
  • 3 replies
  • 2 thanks

What should i do

A long time ago my app started playing up and I could do nothing with my app or account it said I was not the owner .. About a year ago my contract ended and I was working away in the Netherlands and many other things were going on in my life I total...

SecureNet

I’ve been paying for Securenet for years on 2 phones with not a single bit of evidence to show it is doing anything. The app doesn’t load either. I called Customer Service  to ask about how I get the app working and she said you can’t - there is no t...

SQBop by 3: Seeker
  • 3360 Views
  • 8 replies
  • 0 thanks

Vodafone appalling customer care, can’t wait to leave!

So I’ve been a customer with Vodafone for many years. I have my landline with Vodafone, My home fibre broadband, My Apple Watch contract, And four Sim contracts for my whole family. I pay well over £100 a month. Also I have purchased a few thousand p...

Resolved! Am I wanting too much? Technical issue caused further problems

Hi all,I recently had a Vodafone complaint closed in relation to my monthly plans.Long story short there was a technical issue from Vodafones side which caused my account to reflect as not paying bills on time. I saw this in time and questioned it, t...

joecohs by 3: Seeker
  • 2101 Views
  • 3 replies
  • 0 thanks

Vodafone lost my mobile no. after porting PAC code

Hi Over a week ago I changed network provider from EE to Vodafone. On Monday  8/4/24  My PAC code had ported and my phone worked perfectly on my old number.  Cutting a long story short on the Wednesday my phone started getting random texts and phone ...

Eleni by 3: Seeker
  • 1113 Views
  • 3 replies
  • 0 thanks

Failed number port

I am absolutely livid about the complete mess surrounding the porting of my LYCAMOBILE number to Vodafone. Despite assurances that the process would be completed last week Tuesday , April 09 , 2024, my phone is still useless today, on week later. I'v...

MaggieN by 2: Seeker
  • 784 Views
  • 3 replies
  • 0 thanks

Moving from Vodafone to another Vodafone provider

We have two mobiles on monthly contract with Vodafone. Both are out of contract now and the price hikes are substantial for renewal.  I have been with them for about twenty years but as the discounts offered after calling them are not that great I ha...

Number not working after porting

Hello @Vodafone teamMy number has been ported yesterday from Lebara, but it is still not working. I contacted the technical service, online chat so many times, followed their instructions but nothing works. I do not have access to data, cannot make o...

MelSee by 2: Seeker
  • 566 Views
  • 1 replies
  • 0 thanks