A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I was due to be switched from O2 to Vodafone on 2nd April via PAC code, I chose the ESIM option for my new phone. After 24hrs I got nothing so I messaged Vodafone and they told me to wait another 24hrs, so I did, still noting.They then opened a dispu...
I upgraded my iphone on Thursday, and everything seemed to transfer through e-sim, except I could receive telephone calls. Went to my local Vodafone store, who kept my phone for about 3 hours, trying to change the SIM card, reloading e-sim( basically...
I took advantage of a trade in offer when I upgraded my phone. Rather than sending it off in the post, as I live close to a Vodafone shop, i decided to hand it in there. They took it off me and I had a text message to say they took it off me. That wa...
Hi,I have a UK Sim but am currently living short term in Germany. I have now exceeded the 25G of data limit for EU roaming and would like to buy more. Online it says to text 40506 with 15DAYEUROPE to do this but when I tried it returned vodafone erro...
I want to remove my spend limit
Looks like Vodafone have introduced a New Service where if you dial an International Number it gives you a warning to check your Vodafone.co.uk for Charges. It let's you Terminate the Call before it actually Rings.Definitely helpful and a good enhanc...
I have an outstanding final pay monthly SIM-only bill from September 2020 when I switched providers. The outstanding balance is only £8, but I never paid it off because...well, I just forgot about it quite honestly. Curiously I've never been chased a...
Been charged for calls to USA I not made not in call log as police checked yet Vodafone say I made them .any suggestions next step
So I was given a PAC code for two numbers on my account, then I was told I needed 1 per number, so I went and got 1 per number.1 of my numbers has successfully portedBut the PAC code EE give me, Vodafone says doesnt match the system. We've then tried...
The app required updating to use it . I have an older version of iOS . It said you could use the previous version but that download does not work
