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Pay monthly

Another new contract new phone questions!

2: Seeker

I have looked but no answer is exactly the same!  I am out of contract and want to get a new iPhone on black Friday but still with vodafone keeping the same number . I know that I will get a better deal with a 3rd party.  I have done this before but I was naive last time and didn't realise you had to give 30 days notice even it you're out of contract.  

So, I will terminate my contract around the end of October to give a months notice but then what do I do?

Is it best to do the 'GiffGaff' sim thing that I've read about - that seems to be only right if you just want a new contract.  Anyway, I've asked the question, hope you can help.  Thanks in advance

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14 REPLIES 14
17: Community Champion

Bear in mind that if you cancel your contract, you'll lose your number.   Most 3rd party deals are for new connections, not upgrades, so you'll need to transfer your existing number to PAYG and then PAC it into the new contract once it's set up.

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17: Community Champion

Hi @jo46 

 

Going through a third party to get a better deal is done all the time and a search of the forum will bring up previous threats with helpful information. 

 

If you are out of contract no need to give 30 days notice  now. Port out with a PAC to any other network and back in on the third party contract.

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2: Seeker

Thank you.  Thats my question really.  I know it won't be an upgrade but once I cancel my contract I thought my number stays with me I just can't make calls on my 'old' phone?

What are the steps I will need to take so that I can take my number with me.  I'm not the most technical person so when you say you'll have to transfer your existing number to PAYG - how will I do that?

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2: Seeker

Going through a third party to get a better deal is done all the time and a search of the forum will bring up previous threats with helpful information.      

 I had looked but none were exactly the same which is why I asked about the Giff-Gaff thing.

 

If you are out of contract no need to give 30 days notice  now. Port out with a PAC to any other network and back in on the third party contract.  

Has that changed since last year then?  How do I port out with a PAC?

Sorry to be so challenging!!!!

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17: Community Champion

Hi @jo46 

 

See here https://forum.vodafone.co.uk/t5/Pay-monthly/Opening-new-contract-keeping-same-number/m-p/2671532#, the reply from @donnyguy 

 

 

Cancel account Just scroll down to how to get your PAC by text.

 

Also, try putting in key words on the search facility at the top of the page, plenty of information available.

 

 

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2: Seeker

I did a lot of searching before putting my question on but until someone answers like you have with helpful information it really is hard to understand exactly what you can do!

 

Thank you very much.

 

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2: Seeker

One last question. When I said I was out of contract what I meant is that I’m past the 24 months of my contract I still pay monthly. With this situation do I still not have to give 30 days 

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16: Advanced member

Hey,

No - the rules have since changed.

If you're out of contact and leave using the PAC code then the service and agreement ends on that date meaning it's more likely than not you'll have prepaid some extra days (you're billed a month ahead) that'll be refunded on your final bill 

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2: Seeker

Thank you. 

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2: Seeker

I spoke to vodafone yesterday.  They said we still had to give 30 days.  Just thought I would let you know.

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2: Seeker

You can't edit your answer!  Is this the difference between telling them your changing to another vodaphone contract and changing to a different network/or leaving  for a day?  

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16: Advanced member

Hey,

If you're porting out with a PAC code to another network then back in again, there is no 30 day requirement when out of contract.

If you're asking Vodafone to migrate you to PAYT, there's a 30 day notice period. 

If you're asking Vodafone to close your account, there's a 30 day notice period. 

 

So depends on the route you're taking.

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2: Seeker

ok.  I appreciate I'm probably annoying as I'm not getting it but I think my aim is to port out.

 

Ask vodafone for a PAC code. 

get a PAYG sim card

put it in my my current phone use the PAC code to transfer my phone number

request a PAC from the my new sim provider

I'll get a new phone with a new vodafone monthly contract from a third party and use this new PAC to transfer my phone number back.

 

My, hopefully, last question is: when I ask vodafone for a PAC code (which transfers my number) does that automatically, once used, stop my old monthly contract?

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17: Community Champion

Yes @jo46 

 

When you use the PAC this will immediately end the contract and providing you are out of contract there will be no notice period required or any further extra charges for the contract.  You then request the PAC from the other network using the same method.

 

See here from Ofcom:  Ofcom - End it with a text 

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