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Battery refresh

Brandon71
2: Seeker
2: Seeker

Having a problem getting battery replaced under there battery refresh, I’ve done everything that they have asked but now refuses to replace battery

2 REPLIES 2

WelshPaul
16: Advanced member
16: Advanced member

Have you read the terms? Do you meet the requirements?

https://www.vodafone.co.uk/cs/groups/public/documents/webcontent/battery-refresh.pdf

Yes I have used the app and it detected fault booked appointment at store took it in they sent it off for repair repair place sent it back to me in repaired went complained told me store filled it out wrong went back to store sent it off again they sent it back not repaired again saying it wasn’t coved by warranty customer service just tell me a different story.. just fed up with all the lies