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09-06-2022 09:20 AM
Why is my monthly bill more than double the normal
09-06-2022 09:24 AM - edited 09-06-2022 09:26 AM
The most likely reason would be pro rata billing @boldadamholden1 If you are a new customer or when you change your contract in any way, you will be charged part of a month, plus one full months line rental to bring in line with your billing date.
If you check your online billing or Application, check the dates you have been billed.
See here: Pro rata billing also this link Your bill explained