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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Mobile data says "no internet" !!!

The internet is unavailable through my mobile data since the last renewal of my monthly data allowance.I've tried all the obvious tips from a Google search - turn on/off, flight mode on/off, wipe cache, access point names, preferred network etc and s...

tim777 by 2: Seeker
  • 3172 Views
  • 5 replies
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Resolved! Defaulted account incorrect

Hi,   I had a contract the year before last and I ended it in Feb 2020 as it was over paid and I didn't need it anymore. I contacted Vodafone to end it and they informed they did and gave me my last bill date. After this, I was told to cancel my dire...

Sim contract question.

Hi i have 2 sim contracts on my account , lets call them plan A and plan B - so plan A has 50GB data , and plan B has 100GB data - can i swap plan A's phone number to plan B so that plan A will have 100GB data and plan B will have plan A's 50GB data ...

ash1122 by 2: Seeker
  • 965 Views
  • 1 replies
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Will i lose plan current discounts if i upgrade?

Hi there im currently on the 50GB Red plan which was 36 a month , im getting a 15 pounds per month discount so am paying 21 a month all in , if i upgrade to say red100 which is 37 a month will i still keep the discounts or will i have to cough up 37 ...

ash1122 by 2: Seeker
  • 1253 Views
  • 1 replies
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Resolved! Wrong SIM for half of contract

Hi, Last year, about May,  I got myself S20 Ultra 5G with 24GB data. My SIM was swapped for a new one due to 5G compatibility. I have never seen my phone connect to 5G network even on airports with claimed 5G coverage. I thought maybe because it's fi...

Nichrome by 4: Newbie
  • 5529 Views
  • 23 replies
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Sony Xperia 1 mk iii

Are Vodafone planning to add the Sony Xperia 1 iii to their line up when it's released in the UK in Summer of 2021 (expected to be August)? I've been a past Sony supported for several generations via Vodafone pay monthly. I'd like to carry that on. 

Default on credit file

My contract came to an end and I asked for a PAC code back in November 2020, didn’t think anymore about it until I had a threatening letter from a debt recovery company in June 21. I paid the outstanding balance owed of £23!! Again thinking nothing m...

FlopsDad by 2: Seeker
  • 1008 Views
  • 1 replies
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Unable to purchase Basics SIM – checkout crashes.

Hi, I’m having a problem purchasing a Vodafone Basics SIM from this page: https://www.vodafone.co.uk/shop/bundles-and-sims/sim-only-deals/basics/c/ I select the one that I want (4GB for £6) and add it to the basket.I keep the options as their default...

Secure Net Incorrectly blocking company website

Hello, Secure Net is blocking some of the images from our site cdn0.bodas.com.mxThis url is powered by Akamai. Could you please review, and if possible reclassify/remove this page from the blocking list? Thank you in advance!

dlopez2 by 2: Seeker
  • 2023 Views
  • 2 replies
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