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Forum Posts

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Disgrace with Upgrade of phone

I am due for a upgrade, but I am having so much problem with Vodafone customer service. All phone companies have changed Thier phones to Air Time charge and phone charge, I understand that, but what I don't understand is why, after being a customer f...

Vodafone Advantage code not arriving

Hello, I'm having hard times with Vodafone, maybe there's some at least half competent person on the forums as neither  live chat nor 191 seems to help. I'm currently working for an employer that is registered for VA scheme. The full story:Excited ab...

Nichrome by • 4: Newbie
  • 8310 Views
  • 29 replies
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Outright purchasing question

Hi there, I apologise if this is in the wrong section, but it's related to an iPhone 13 mini purchase, so thought this was probably the best place. I'm currently in a situation where my phone has given up, I'm in need of a new phone and I've narrowed...

JK0540 by • 2: Seeker
  • 2739 Views
  • 2 replies
  • 0 thanks

Resolved! Out of contract charged

Does anyone know why I am being charged an out of contract fee for sharing one of my contacts to someone 

DRob1706 by • 2: Seeker
  • 1878 Views
  • 3 replies
  • 0 thanks

Holding

1 hour 50 minutes. Who says customer service is dead? Direct debit cancelled. Bet I'll get a call every day now!

tedco63 by • 2: Seeker
  • 1002 Views
  • 1 replies
  • 0 thanks

Switching to Vodafone.

Hi, I am wondering if Vodafone give the option of buying out the remaining months of my contract with O2 to switch over to Vodafone services. I am interested in the new Google Pixel 6, but currently on a contract with O2, whom I have not been impress...

Resolved! Studying abroad

I am a student living abroad for the year in Europe, can I still use my Vodafone contract (this contract is meant to be for 3 years and I only got it in July). Or, do I have to get a new sim from Belgium?

Refusing to refund upfront payment! 😡

A few weeks ago I applied for a contract all went through signed the contract etc. A day later contacted by fraud team to say they need documents no problem. I assume because recently moved and autocorrect had spelt my name Harry instead of Henry. pr...

hpg86ad by • 3: Seeker
  • 2654 Views
  • 2 replies
  • 0 thanks
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