Offers

[mohamedeladl89]

I am already a Vodafone customer but I have found it difficult to pay 24 pounds monthly and the new customer offers for nearly the  same package is only 16 pounds/month, what do you recommend?

[BandOfBrothers]

Hi @mohamedeladl89 

In the current financial climate I appreciate lot's are people are struggling.

Vodafone have the following help pages.

> What-should-I-do-if-I-can-t-pay-my-bill. 

> Financial-difficulties. 

It can also depend on what stage your into your current Vodafone contract to what options are available to you.

Customer Support on 191 or Live Chat can access your account to advice.

They won't downgrade your tariff.

Have a look at > What-s-a-Flexi-upgrade-and-how-do-I-get-one. 

The most important road is to speak to Vodafone Customer Support ASAP.

Outside bodies can also help.

citizens advice.org.uk/debt-and-money/budgeting/budgeting/get-help-with-bills./ 

A good tip is to write down your incomings and outgoings and then look at what you could change to balance out your expenditure.

I wish you all the best.