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2 years on

ChrisP25
2: Seeker
2: Seeker

Coming up to 2 years of owning 2 Gigacubes. We first had a pair, one for the home the other for the holiday cottage. We paid a higher business rate for the holiday cottage & paid out of our contract after the first year.

The other one is nearing the end of our contract & we won’t be renewing. 2 years of shocking service, the Gigacube having to be unplugged multiple times per week & moving to a different area with better coverage but suffering the same poor service.
Lost count of the hours spent on the phone to foreign call centres trying to sort issues. I give up in the end.  Why is it that my personal mobile on Vodafone is fine but sitting in the same room the Gigacube offers awful service week in week out? It has to be the Gigacubes themselves? 

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Gemma
Community Manager
Community Manager

Hi @ChrisP25 - this isn't the service we want you to be having. So that we can go through some tests with you, please get in touch with us on Social Media