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Customer Service Loop very frustrating!

dfarran855
2: Seeker
2: Seeker

Very frustrating morning trying to upgrade. In the Vodafone app it says to upgrade call their number. Call their number and you get sent a link to talk to a bot. Go through the motions with the bot and he gives you the number to call customer services. Hours wasted this morning, what's going on!!?? 

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