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16-02-2022 09:31 PM
Hello,
I've been with Vodafone for a while now and I want to add a Pay Monthly contract to my account. I was told that the upfront cost can be added to my first bill and I've read the ts and cs and they also say "... If we're unable to take payment from your card, to avoid delaying your order we'll add any up-front costs to your first bill. You can, however, pay for up-front costs with your card by registering for 'My Account', once you've received your order."
How can I do this?
18-02-2022 03:14 PM
Hi @ConorJohnson, thanks for getting in touch! Just to confirm, are you upgrading online? Are you wanting the upfront cost added to your bill?
18-02-2022 04:58 PM - edited 18-02-2022 04:59 PM
Hey, the upfront costs adding to my first bill.
19-02-2022 01:45 PM
Hi @ConorJohnson! If you reach out to our Sales team either on 191 from a Vodafone phone (03333 040191 from any other UK phone) or through our live chat team here, they'll be able to discuss all your options with regards to the upfront costs 🙂