A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
My contract is up in a few weeks, I have 3 numbers on my pay monthly contract my number and the other 2 are family members but I pay the bill for all 3... I am no longer going to be paying for the other two numbers but the numbers need to stay activ...
Occasionally with other bills in my house if I have one off larger amounts I pay in advance. My home BB for instance I had 2 months last year where I didn't owe any money. I was looking around the vodafone site as a new customer and I can't see whe...
I have an iPhone SE and am thinking of upgrading, maybe to an iPhone 12 (any views on iPhone 12 very welcome). Will I have to swap to another Vodaphone plan as I wish to retain my existing one > Can I retain my existing Vodafone plan and phone number...
Good day, guys!!! I'm frustrated of receiving promotional messages and calls; I'm not sure where they got my phone number because it's only shared with a few individuals, but I'm constantly getting calls and texts. Last week, I received over 300 text...
I went on a 3-4 month long vacation. I'm currently a customer of SMARTY (powered by Three), and I was recently informed that if I don't return to the UK, my number will be frozen in a few weeks. Apparently, they limit us to 2 months abroad, after whi...
Trying to reset My Mobile password, but each time I get an email from Vodafone with a temporary password its not there.Tried several times but no success and cant speak to an advisor either
I got a PAYG SIM to put in my old skool Nokia 125. Fed up with smart phones. But while I was sick, agents called me repeatedly and ended up getting me to agree to a new SIM deal. I have no idea what the deal even is. The pack that arrived doesn't eve...
I just don't get how a company as large as Vodafone are so inept when it comes to WiFi calling and actually getting it enabled on a device. Until two days ago I was using a Galaxy S6 which had WiFi calling enabled. It took a total of 2 months from th...
I keep getting this notification text: Voicemail has no new messages. Please dial 121. I have slam down notifications turned off. How do I stop these annoying texts?
There is an absurd rule Vodafone staff feel required to implement that is making a mockery of customer service.Customers are being denied their rights to exercise the cooling off period for online agreements if they attempt to do so too early….I orde...
