A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
There is an absurd rule Vodafone staff feel required to implement that is making a mockery of customer service.Customers are being denied their rights to exercise the cooling off period for online agreements if they attempt to do so too early….I orde...
Hello.I have recently added Vodafone International Saver 100 to make international calls for a lesser cost, and now do not need it anymore. Does it cancel automatically after a month, or do I have to manually cancel it? If so, how do I do that? I tri...
I have requested a temporary password but the email I am getting doesn't show a password. I have tried on my mobile app and on my laptop?
Hi,I ran out of data yesterday so I topped up. After waiting on the phone for 50 minutes I got through to a person at vodafone. The person I spoke with was helpful, and said they will add the extra data on for an extra fee. I needed my phone to work,...
Can anyone confirm if the £10 fee still applies to Vodafone Advantage? If it does, where is it stated?It's not mentioned here: https://www.vodafone.co.uk/mobile/discounts/vodafone-advantageNor is it in the T&Cs: https://www.vodafone.co.uk/terms-and-c...
I'm pretty annoyed. Bought a Vodafone Pay Monthly iPhone 13 to replace my Vodafone pay monthly iPhone X. I thought transferring the number would be easy. Vodafone to Vodafone. When I first attempted to transfer my number, I was told I had to transfer...
I changed contract in November and was advised to use the pay monthly to pay as you go form for my old contract so that I could keep the number, and then port it over from the payg to my new paym SIM. I filled in those forms, but on the day it was su...
The Vodafone mobile signal is very poor inside my my house (it's not great outside either). I've always got round this with a SureSignal device, until Vodafone recently abolished that service. They say it's been superceeded by WiFi calling. And when ...
Hi,I have a new unlocked Motorola Razr phone. I've tried to switch my phone over to the E-Sim and it doesn't work. (I should say I have a Sim only contract with Vodafone)Vodafone chat help have been less than helpful, they try and active the E-Sim i...
Hello guys So I I ordered my iPhone 13 pro max 1tb silver on the 23rd of October, I have been tracking it on the Vodafone order tracker it's gone from 6 to 7 weeks to then 3 to 4 weeks, then 1 to 2 weeks and today it updated me saying it will be deli...
