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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Vodafone mobile app

For some reason my Vodafone app has logged me out but I can still see half of my things when I click to see my full bill it's telling me to log in I put the right details but tells me it's wrong I did the forget password but when I get the email to r...

Sony Experia Pro I

Hi,Does anybody know if Vodafone are planning to add this to their pay monthly phones. The only network that has this phone seems to be O2. My contract ends in Feb and if Vodafone aren't getting it then I'll be moving networks.

Matt8319 by 2: Seeker
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Unable to complete trade in

I upgraded to a Samsung S21 and received it today. I have tried to trade in my S10 but the trade in tool won't recognise the Imei number if my old phone. I've tried multiple times. I only have 48 hours from receipt of my new phone before I have to co...

Gorrigan by 2: Seeker
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  • 4 replies
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Resolved! iPhone 13 Pro Max

Hey guys,So on 2/11 I ordered a IPhone 13 Pro Max 512 GB Gold, been given 5-6 weeks ETA on delivery, last monday my order tracking changed from order back logged to order confirmed, so I contacted Vodafone through chat and they told me that they have...

Pekol93 by 2: Seeker
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Resolved! Evo Plans & Paypal Clarification

I have noticed it mentioned within the community forum that Paypal provides the actual funding for Vodafone's Evo Plans. The reason I ask is usually the actual credit provider is mentioned within your agreement, normally in the small print at the bot...

Early Christmas Present For My Son - Good News

My son is going to get a big surprise on Christmas Day. We expected our re-order of the Samsung Fold3  & Smartwatch to be delivered after Christmas, but Andy at the Exec Office has obviously pulled a Christmas miracle -  its arriving tomorrow.  We ar...

Resolved! Account and number disconnected

Hi,I was hoping to get help here. I am on an unlimited 5G SIMO plan and have been a Vodafone customer since 2011. Yesterday when out and about, I noticed that data was not working on my phone. I could only make calls. After getting back home and on W...

Vodafone Advantage NHS

I just upgraded in store and the staff told me I'd need to reapply my Advantage NBS code.  However after getting it, there's nowhere to apply it and the only info I can find says I'd need to do it online at checkout??

Upgrade to Sim Only

My contact is running out on the 26th. I want to purchase the Sim only offer. I'm told the only way to keep my number is to upgrade, however the only options to upgrade are phones and not sim only. I've spoken to someone that has informed me there is...

ashler by 2: Seeker
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Resolved! 9774 STOP - vodaphone promo messages - Incur a charge?

Hi All Merry Christmas, apologies if already been answered, couldn't find the answer. On pay monthly, if I wanted to stop Vodaphone promo messages by stop to 9774, does this incur a cost, if so how much, or is there another free way? Thanks   

nesty by 4: Newbie
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