Vodafone Advantage NHS
I just upgraded in store and the staff told me I'd need to reapply my Advantage NBS code. However after getting it, there's nowhere to apply it and the only info I can find says I'd need to do it online at checkout??
Pay monthly
A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
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Forum Posts
Upgrade to Sim Only
My contact is running out on the 26th. I want to purchase the Sim only offer. I'm told the only way to keep my number is to upgrade, however the only options to upgrade are phones and not sim only. I've spoken to someone that has informed me there is...
Resolved! 9774 STOP - vodaphone promo messages - Incur a charge?
Hi All Merry Christmas, apologies if already been answered, couldn't find the answer. On pay monthly, if I wanted to stop Vodaphone promo messages by stop to 9774, does this incur a cost, if so how much, or is there another free way? Thanks
DELAY DELAY DELAY
On November 28th i upgraded my handset and was told 4-6days for delivery... Its now 15th December so nearly 3 weeks and still no sign. Every week i get the same problem... Being told warehouse problem please allow 3-5 working days... But how much lon...
Warehouse 'Technical Issues'
I know similar posts have already been created but I am very close to cancelling my contract and taking my business elsewhere. I ordered a Xaiomi Mi-11T Pro on 27th November (as part of the black friday deals), this was the upgrade to a contract I ha...
Spend manager not working
UPDATE: A TRULY BIZARRE SITUATION WHICH HAD ME QUITE DISTURBED. HANDLED PROFESSIONALLY BY VODAFONE CUSTOMER SERVICE AGENTS WHO HAD A FULL DETAILED RECORD OF THE ISSUE.ISSUE RESOLVED.THANK YOU. When I set up an account with Vodafone UK a spend limit...
Giving up with Vodafone
One of the worst companies I have dealt with…1 placed an order on 10th December to port 2 numbers from a Vodafone works contract to a personal contract. We already have Vodafone broadband 2 we supplied pac codes and was given a port date of 16th Dece...
No delivery after 2 weeks
I put an upgrade in for 2 z fold3 phones on the 7th December and I’m still waiting 2 weeks later which is disgusting especially as I’ve been a loyal customer spending over £350 a month, none of the staff can tell me anything apart from it will be dis...
Lying about dispatching orders
I have been waiting on my order since 15/11/2021. An order for which I was told the upfront device cost would not be taken until it was ready for dispatch, but here I am exactly a month later £200 lighter with no device. A month of waiting for my ord...
Resolved! Something to note: Vodafone using Quidco for cashback
I just thought I'd share this for anyone who uses Quidco to claim cashback for a contract with Vodafone you sign up for.I've used Quidco for many many years and use it frequently for my car insurance, broadband, mobile contracts etc and recently I us...
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