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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Change of ownership

Could anyone possibly assist, I put in motion a change of ownership of a number from one Vodafone account (business) to another (personal), on the 15th of November .  The call service for this number was then cut off on around the 21st of November, a...

Extras

Hey everyone,  I'm having a few issues. 1. I want to send a text to an Italian number but the text I send won't go through. I can send texts to other international numbers fine but not this one for some reason2. My bill is usually £19.28. I added a 1...

Apple Watch - One Number & Replacement issues

If anyone could help me I have had no end of issues ever since I took out a pay monthly contract. From the get-go I had endless issues in actually creating and being able to log into my Vodafone account to be able to register my devices, most importa...

CHARKING by • 2: Seeker
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  • 3 replies
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Resolved! DEFAULT ON ACCOUNT

Hi there I had an account with Vodafone for many years and came into financial difficulty and ended up defaulting on my account , I paid all this back over time , but when I checked my credit history it's showing as I paid it off then I started being...

Open order

I purchased an offer with a new sim card. Since I received it I have no signal so I contacted the customer services through live chat. I was told my order is still open and they need to submit an escalation form. It was on Sunday (today is Saturday),...

Resolved! Delivery Status

I don't know where else to go so I am posting on here. I have been in contact with Vodafone on the webchat several times on this matter. On Friday 27/08/21 I placed an upgrade order to be delivered to my local store for me to collect. I only selected...

Stickny by • 2: Seeker
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  • 3 replies
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Order

I have placed an order. Got all Emails. All gone through. But not had the email about my plan set up. How long does it usually take. Can anyone help. Thanks. 

helenash by • 2: Seeker
  • 1044 Views
  • 2 replies
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Upgrading through Carphone Warehouse and credit checks

Good afternoon everyone First post. I just wanted to ask as I know things have changed with Vodafone and their Evo plans and you're credit checked for upgrades If I upgrade through Carphone Warehouse, on a non evo plan, on just a standard 24 month pl...

daveac by • 3: Seeker
  • 3872 Views
  • 4 replies
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