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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

VeryMe not loading since number port

since porting my number veryme has stopped working. i had a plan for 2 years, got an additional plan, cancelled my old one since coming to end of contract anyway. the new plan worked fine, very me included. then i ported my number from a PAYG sim to ...

sa0u6130 by 2: Seeker
  • 3103 Views
  • 7 replies
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Trading in phones - not received return packs from Vodafone

HiI have 3 contracts with Vodafone and have recently upgraded 2 of them to the iPhone 13 and 1 to the iPhone 13 pro.I agreed to Trade in the following iPhones in order to receive a reductions on the monthly contracted amounts:a) iPhone 11 (to receive...

Unrealistic billing by Vodafone Turkey

Hello Community,I need your help about a bill delivered to my mom by Vodafone Turkey after 2 days usage of her phone abroad.According to  Red All-included standard abroad package prices declared by the Vodafone Turkey (https://www.vodafone.com.tr/Vod...

h_azy by 2: Seeker
  • 1263 Views
  • 2 replies
  • 0 thanks

Resolved! Proof documents

I've bought an iPhone with a 24 month contract on Vodafone through Carphone Warehouse on April 30/2021. The iPhone has been stolen this month on Dec 9.I complained to Police and informed Vodafone to provide me with a replacement SIM.My insurance comp...

Fazeela by 3: Seeker
  • 5519 Views
  • 9 replies
  • 0 thanks

No phones.

I was up for my "usual" upgrade but I don't require the lasted phone,usually.This time I decided I'd opt for the Ultra (20/21) for the camera which I'd use when out cycling,rather than purchase another device (camera).I was informed that there were n...

ringer by 2: Seeker
  • 4553 Views
  • 6 replies
  • 0 thanks

Resolved! Voxi won't let me call premium rate number

I need to call a number starting 0871, but I get a message down the phone saying I need to either top up, or buy a plan. I'm paying £15 a month for the 15gb plan and it says I have 22 days left. Any ideas??

Trade-in discount not applied for old phone

Hi, I purchased my new phone in March with a trade-in option to get £15 off my monthly bill. I keep contacting Vodafone since then on regular basis but nobody can sort out my problem and on each occasion, they just waste an hour of my time going thro...

joszt007 by 1: Seeker
  • 1156 Views
  • 1 replies
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Vodafone mobile app

For some reason my Vodafone app has logged me out but I can still see half of my things when I click to see my full bill it's telling me to log in I put the right details but tells me it's wrong I did the forget password but when I get the email to r...

Sony Experia Pro I

Hi,Does anybody know if Vodafone are planning to add this to their pay monthly phones. The only network that has this phone seems to be O2. My contract ends in Feb and if Vodafone aren't getting it then I'll be moving networks.

Matt8319 by 2: Seeker
  • 1699 Views
  • 2 replies
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