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Forum Posts

Not receiving OTP / short code SMS after porting to Vodafone

Hello, I recently ported to Vodafone and since then have stopped receiving all OTP / verification code messages from  all Banks, Apps, Websites, Microsoft, yahoo, etc. I can however get still OTP messages from Vodafone.   I have tried contacting cust...

madrad by 2: Seeker
  • 4842 Views
  • 2 replies
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Mis sold contract

Back in November 2020 my Vodafone contract came to an end and I decided that I would move to a sim only deal for 12 months for various reasons.So I spoke to an agent over the phone and explained what I wanted and she said she could help. So we went o...

ChrisR18 by 2: Seeker
  • 2919 Views
  • 6 replies
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Logging into Vodaphone Account Issue

I have been with Voda phone for several years and today tried to log into my account for the first time in months and  having got my Username and a temp password and the seecurity text I then get a message of Internal Error and can't get past that.  ...

Jaydee23 by 2: Seeker
  • 1296 Views
  • 1 replies
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Resolved! New customer issue? help needed.

Hi all,  Very confused, I completed and received the relevant information that I had been successful in ordering a new contract mobile with Voda. Signed everything and recieved many texts and emails with relevant info including my username and tempor...

Danevans by 3: Seeker
  • 1498 Views
  • 3 replies
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Tedch Pack

Hello.I signed to Vodafone B/B and landline phone, as an offer of a tech Pack ( in August 2021) due to having mobile sim's.Looked a good deal, as Vodafone speeds were all I needed too.anyway, after phoning back & forth to Vodafone & Amazon, I still h...

Brand New Mobile Customer - Feedback

As a brand new customer to Vodafone who has just joined on a 24 month Samsung Fold 3 & Smart watch mobile tariff, can I make a suggestion? Please dont send that email to "activate" your online account after placing an order.  I can only assume its ge...

Change of ownership

Could anyone possibly assist, I put in motion a change of ownership of a number from one Vodafone account (business) to another (personal), on the 15th of November .  The call service for this number was then cut off on around the 21st of November, a...

Extras

Hey everyone,  I'm having a few issues. 1. I want to send a text to an Italian number but the text I send won't go through. I can send texts to other international numbers fine but not this one for some reason2. My bill is usually £19.28. I added a 1...