Complaints department
Hi, Can anyone please give me an email address for the complaints department?
Forum Posts
Questions About Vodafone Uswitch £10pm/30GB Data Deal
A couple of days ago I switched from O2 to Vodafone after spotting a good deal on Uswitch. Today, everything has gone through and I'm up and running. It hasn't exactly been the smoothest experience thus far, but I'd like to ask a couple of questions:...
Direct Debit set up despite no SIM sent and cancellation request.
After a year and a half of being messed around with my previous broadband provider I have a severe intolerance for shoddy customer service or at least what I perceive it to be. Ordered a SIM on sim only 24 months. Thinking it's quite a long time for...
Trade-in Issue
Hi there, Anyone else had this issue? BLUF: Trade-in accepted by Vodafone app but still receiving texts telling me to complete Trade-In within 48hrs on app. Just before Christmas I upgraded from a Samsung Note10+ 5G to a Samsung S21 Ultra, I selected...
Black friday deals
Hi all sorry if this is in the wrong place ...I have applied for the black friday deal but as yet have not had any conformation back.I have tried speaking to vodoafone and xiaomi but all they do is pass me from one to the other any IDEAS??????
VeryMe not loading since number port
since porting my number veryme has stopped working. i had a plan for 2 years, got an additional plan, cancelled my old one since coming to end of contract anyway. the new plan worked fine, very me included. then i ported my number from a PAYG sim to ...
Trading in phones - not received return packs from Vodafone
HiI have 3 contracts with Vodafone and have recently upgraded 2 of them to the iPhone 13 and 1 to the iPhone 13 pro.I agreed to Trade in the following iPhones in order to receive a reductions on the monthly contracted amounts:a) iPhone 11 (to receive...
Unrealistic billing by Vodafone Turkey
Hello Community,I need your help about a bill delivered to my mom by Vodafone Turkey after 2 days usage of her phone abroad.According to Red All-included standard abroad package prices declared by the Vodafone Turkey (https://www.vodafone.com.tr/Vod...
Is there a worse mobile provider to cancel with than Vodafone?
In over 10 years of having mobile phone contracts I've never had as bad experiences trying to cancel a fulfilled contract that with vodafone. Bought 2 services over 2 years to provide phones for my nephews and the cancellation last year was bad I th...
Resolved! Proof documents
I've bought an iPhone with a 24 month contract on Vodafone through Carphone Warehouse on April 30/2021. The iPhone has been stolen this month on Dec 9.I complained to Police and informed Vodafone to provide me with a replacement SIM.My insurance comp...
