A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hello I ordered on 26th November got email saying it would be dispatched for 29th which I am still waiting for delivery I've had no updates just keep getting told 2-3days it be here or should be here tomorrow or it's out stock then its being dispatch...
Hi, I have ordered an iPhone 13 on 18th Nov but It was never dispatched. I also tried to cancel it but I have been told that it was too late. Now there’s no phone not cancelled and the £30 upfront cost is gone? regardsGabor
I know there are some delays due to many reasons, but how long should a phone order take?I’ve ordered a a fold 3, only 1 week ago, but I’m trying to gauge how long I should wait before chasing up the order. It’s currently in “Order confirmed” land ma...
Hi, I'm desperately hoping someone can help. I cancelled my vodaphone contract at the end of last year, never missed a payment and took out a new contract with a new provider. Fast forward one year and we are at the underwriting stage for a mortgage ...
I have text 65075 for my PAC code as per the leaving vodafone information. I have just PAC to this number and also PAC and my pin. I keep getting this reply: From Vodafone: Sorry, we didn't understand your last message. If you'd like your PAC code, p...
Just wondering how long it takes for new sim to activate? It’s a new contract, new phone and new sim. I know it says up to 24 hours but was wondering how long it took for other people?
Long story short, but in September I had my phone stolen 2 months into a new contract, a Samsung S21 5G. From the outset, all I've wanted is to get the same phone as a replacement for the one that was stolen, but I was blocked at virtually every turn...
I had a chat earlier with one of the online support agents, who told me that it is not only possible but free to have a static IP on home broadband. However, having found no reference to it anywhere else and several to the contrary, I wonder if she w...
I am supposed to get £4 off my monthly contract by trading in my old iPhone 8 but when I completed the trade in tool I was told that I would be getting £75 for it, not bad but not what I was promised. Why am I getting half as much as I was promised a...
I had a problem with my Vodafone account back in 2017 after I have got a pac code with another provide and closed my account, I was advised a few months later that it wasn’t closed and I was in arrears even though I had done the pac code etc. I ended...
