A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
On November 28th i upgraded my handset and was told 4-6days for delivery... Its now 15th December so nearly 3 weeks and still no sign. Every week i get the same problem... Being told warehouse problem please allow 3-5 working days... But how much lon...
I know similar posts have already been created but I am very close to cancelling my contract and taking my business elsewhere. I ordered a Xaiomi Mi-11T Pro on 27th November (as part of the black friday deals), this was the upgrade to a contract I ha...
UPDATE: A TRULY BIZARRE SITUATION WHICH HAD ME QUITE DISTURBED. HANDLED PROFESSIONALLY BY VODAFONE CUSTOMER SERVICE AGENTS WHO HAD A FULL DETAILED RECORD OF THE ISSUE.ISSUE RESOLVED.THANK YOU. When I set up an account with Vodafone UK a spend limit...
One of the worst companies I have dealt with…1 placed an order on 10th December to port 2 numbers from a Vodafone works contract to a personal contract. We already have Vodafone broadband 2 we supplied pac codes and was given a port date of 16th Dece...
I put an upgrade in for 2 z fold3 phones on the 7th December and I’m still waiting 2 weeks later which is disgusting especially as I’ve been a loyal customer spending over £350 a month, none of the staff can tell me anything apart from it will be dis...
I have been waiting on my order since 15/11/2021. An order for which I was told the upfront device cost would not be taken until it was ready for dispatch, but here I am exactly a month later £200 lighter with no device. A month of waiting for my ord...
I just thought I'd share this for anyone who uses Quidco to claim cashback for a contract with Vodafone you sign up for.I've used Quidco for many many years and use it frequently for my car insurance, broadband, mobile contracts etc and recently I us...
Uh-oh, something went wrong.The promotional code you entered has already been redeemed, or is currently being applied to another basket you’ve created. Please check and try again or contact customer support. I get the above message when I try to use ...
Can anyone tell me if they have received their phone, I ordered an IPhone 12 19 November for a Christmas present for my Grandaughter sick of being given false delivery dates bn phoning every 3 days and promises you will have it in 3 days now it’s nea...
Hi all Im unbelievably frustrated with what’s happened. I lost my phone and sim on 9th December. I ordered a new sim after reporting it lost. Since then, I’ve been given two new sims and each time I’ve tried to activate them I keep getting an email b...
