A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I ordered an upgrade with the black Friday deals. With an hour to go before the end of the deal I had an email saying my order had been cancelled so I ordered another phone before the time ran out. I now see that I've got 2 orders for the same phone ...
Hello,Today on 12/06/2021 I got an email that my number has been successfully transferred to Vodafone, but the problem is that I haven't got a sim card yet and at the moment I'm without an active phone, I can't make calls, text messages and use the i...
Hi, I've just upgraded from a Samsung Galaxy S8 to an S21. This might be a bit of a noobish question, but was I supposed to receive a new sim card with it? My old sim fits so I'm wondering if they'd know this and not bother? My worry is that I notice...
Hi I have noticed a default on my credit file, which is unsettled from 2016/17. I was unaware that this was still ongoing and have no record of taking out that contract. I have tried to call customer services but without knowing the number I can’t se...
Hi, Im trying to apply for my 10% Student Discount using my Open University email which is not being accepted as a valid email: ******@ou.ac.uk ? The university is on the list of Universities. Can anyone please help. Thankyou
Hi there I’m currently on a Vodafone business plan and my upgrade is some time away however it got me thinking , when it comes to an upgrade do you get credit checked again for an upgrade, and what happens if you fail that credit check even though pa...
So I have an premium number which my father gave to me which he bought from orange many years back , now when I ported myNumber over from pay as you go to an pay monthly sim ( this network ) it turns out that Vodafone now own my number too. I don’t g...
Hello, how can i get a copy of my SIM only pay monthly contract ?
I'm just starting (Monday) with my Vodafone Broadband. 1 - How do I split the 2.5 and 5 Ghz WiFi Signals on the new Vodafone Connect Router? My Nexus Player operates on 2.5 only and I need to connect my phone to 2.5 (it can use both) or it won't t...
I need to arrange a promise to pay date for January 21 st . I explained that last month I could have paid for this month as I paid you over five hundred pounds I cannot pay you again till January. I could have paid you more last month but I never kne...
