A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Afternoon Folks,I'm in dire need of some help - when cancelling my vodaphone account and porting my number over my accoutn, online access/alerts and DD were cancelled PRIOR to final bill being reconciled. As a result, i owed a final payment (unknown ...
I was previously a vodafone customer and i had an online account, i have rejoined via mobiles.co.uk however i can’t sign up to the online account/mobile app as my email is already in use. How do i connect my number to my old online account?
Hello. I'd like to ask about what happens when my contract ends. I mean, I know it can carry on, or I can cancel it. Currently I pay £80 for a plan and a phone I got with the contract so if I wanna carry on after my contract ends will I still pay £80...
Ridiculous made an order for a Samsung galaxy fold z 3 phone in silver to find out after order was placed that they have no stock. Didn't state this on the website. And nearly 2weeks after I made the order I still haven't received my order. Got no ti...
Hi all. How do I find out how long I have left on an Apple Watch contract? I have 3 devices from Vodafone on my account, my phone , my wife’s phone and an Apple Watch gps/cellular, but only the 2 phones are showing in my devices on the website and ap...
Why has my number reverted to my old number after successfully transferring? How do I get it back? iPhone
Hello - I recently moved from Tesco Mobile to Vodafone - porting my number over in the process. All appeared to be OK, until a contact told me they were having trouble "texting" me. This contact has RCS enabled on their messaging app and until the nu...
I've been having issues accessing my account over the past 5 days - early on Monday I received a text message thanking me for joining Vodafone and giving me an order number. I called immediately because I was concerned that someone had got access to ...
I have a business account with one phone on it. I added a second SIM to the contract (for a second phone). SIM failed to arrive due to 'technical issues'. Got those sorted out eventually. New SIM arrived, but seems not to be activated. There see...
Morning folks, first time using this so apologies if i get things muddled up. My problem is this, about an hour ago i went on to Vodafone's website to try and place an order for the Galaxy Z flip phone, it all went through fine, the payment was taken...
