Mistake by vodaphone has damaged my credit report

[TKelly]

We have just noticed on our Experian report that our credit rating has been damaged by a reoccurring error by Vodaphone.

How can this be rectified?

[BandOfBrothers]

Let the Vodafone Social Media Team here catch up with your thread and they'll bring in their Credit File Specialist Team to investigate this for you @TKelly

[Loz]

@TKelly I'm really sorry to hear your credit report has been affected, I understand how concerning this must be. So one of our Credit Specialists can take a closer look into this to see what's happened, I've sent you a private message with details on how to get in touch with us.