Hi, not sure if i’m supposed to be in this sub or the O2 sub but i’ll post here anyway, basically:
I had a phone on Vodafone contract for one year from May 2022 until May 2023
I ordered a new phone on O2 on April 20th 2023 because my Vodafone contract was going to expire, so i requested the PAC code as normal when I ordered the new phone
The new phone was lost in the post, and by the time the replacement arrived, the PAC code had expired to allow me to switch networks and my Vodafone contract has started up again on a monthly basis
I put the new O2 SIM in my new phone and the number hasn’t became active automatically as normal
Not sure what to do as of right now, do I go to Vodafone and cancel my contract, or do I go to O2 and get a sim swap first to make sure my number will be active on the new phone before I cancel the old contract on Vodafone?
Any advice appreciated, thanks!
