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USA Roaming Charges

Nigelbell1
2: Seeker
2: Seeker

‎20-07-2022 12:50 PM

I took out my Pay Monthly contract Feb 2021 and it included Global Roaming.  I'm going to USA for a 3 week holiday and am told I will have to pay the £6 per day roaming charge.  I have spent over an hour on Live Chat trying to sort this.  Surely Vodafone can't impose this charge on me now as I have an older contract??

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4 REPLIES 4

AnnS
17: Community Champion
17: Community Champion

‎20-07-2022 01:07 PM - edited ‎20-07-2022 01:08 PM

Hi @Nigelbell1 

 

The charge is dependent on the tariff you are on, if you check out this link you will be able to see if your contract includes roaming in the US here: Charge Checker Roaming 

Nigelbell1
2: Seeker
2: Seeker
In response to AnnS

‎20-07-2022 01:19 PM

Thank you.  Where can I find a list of countries that would have been included in Global Roaming when I took out my contract?

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chistery
16: Advanced member
16: Advanced member
In response to Nigelbell1

‎20-07-2022 01:29 PM

Only plans that included global roaming plus would have the 83 countries in it. Global roaming didn't. 

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Nigelbell1
2: Seeker
2: Seeker
In response to chistery

‎20-07-2022 03:19 PM

Thank you - that makes sense. Guess I'm just going to have to pay it....

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