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Forum Posts

Resolved! Physical Sim AND eSim

Hi,My phone is a OnePlus 6 and does NOT support eSim. I've recently purchased a Samsung Watch4 which does support eSim and what I'd like to do is get both devices all working on a single number/plan if possible.What I wanted to ask/check is can this ...

Incoming calls when in Europe

Since June/July, whenever I am in Europe, my UK iPhone 7 with Vodafone goes immediately to voicemail without ringing at all when anybody from the UK calls me even if I have an excellent signal and am watching the phone waiting for it to ring or vibra...

TimParis by 2: Seeker
  • 3259 Views
  • 7 replies
  • 0 thanks

Upgrading: trade-in tool

Hi, My contract is due up for renewal and when I looked last month, I could have sworn there was an option to trade-in your old phone. Has this now been discontinued?Thanks.

unbind by 2: Seeker
  • 3142 Views
  • 2 replies
  • 0 thanks

worst customer service i have ever received

i have 2 mobiles, i was getting unwanted calls on one so asked to change the number "sure no problem" was the reply......9 days later despite daily calls being told i have to wait 24hrs, being passed from one manager to another, visit to store and ha...

Data speeds on Sim only contract

good day allI  Have a question that I’ve been getting several different answers…I know that with the Unlimited data plans I have the option of various data speeds but with plans with a allocated amount of data…what speed should I be gett8ngBeen offer...

dazzabird by 4: Newbie
  • 14058 Views
  • 15 replies
  • 0 thanks

Port out farce. Manager please help.

OMG OMG OMGI cannot believe the stress Vodafone are causing me.I cancelled my contract after 10 days due to lack of signal in many areas and poor (1mbps) speed across many locations around the locality. I have no service and so use 'chat' to request ...

nijaef by 2: Seeker
  • 1262 Views
  • 1 replies
  • 0 thanks

CANCEL MY CONTRACT

URGENTHi, I need to cancel my Vodafone pay monthly contract on my mobile. I require a Vodafone worker to do this for me ASAP as I cannot call the Vodafone cancellation number. Thank you-S   

Sam2 by 2: Seeker
  • 5320 Views
  • 9 replies
  • 0 thanks

Terrible service

Afternoon all, so over the weekend, I decided to take a look and see when I was due a free upgrade on my mobile phone. I visited the app and the website and both informed me that I was able to do that now. I then visited my local store and was inform...

Number Blocking Outgoing / Incoming

I need to be able to block specific phone numbers on my plan across all devices but I need it for outgoing not just incoming. I can't access the second phone on the plan to be able to action this, can Vodafone do this?