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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Annual upgrade not on account

Hi I can upgrade next week for the annual upgrade promise as I have an iPhone 11pro I spoke to someone a few month ago when EVO started to ask if annual upgrade was effected I was told it wasn’t and I can upgrade still. My Vodafone app/online account...

RLM123 by • 4: Newbie
  • 1845 Views
  • 5 replies
  • 0 thanks

No Internet

Hi, Took out an additional sim (Red 100), ordered an esim. Received QR within 24 hours. Installed it on phone. I can make calls and text only problem no data. It has 4G/5G in the corner but won't load up any pages or any apps that rely on Internet. H...

Aliraj by • 2: Seeker
  • 2172 Views
  • 4 replies
  • 0 thanks

Constant issues ruining credit rating

Always having to talk to someone in India creates more a problem meaning issues are never resolved. They say they are doing what they can but then proceed to put me and my partner in exactly the same problem EVERY SINGLE MONTH EVERY TIME WITHOUT FAIL...

Is this email genuine?

Just changed plan and received an email from @vodafone.com telling me 'You're almost there - you just need to click below to check and sign your new Device Plan.'Is this genuine?

Defence discount service card

Hi I wonder if somebody could help me. I'm an British army veteran with a dds (defence discount service) card. Would I be able to use this in store to join the Vodafone Advantage scheme? Thankyou for your time. 

Turkey after 90 blocking UK phone

I have just landed a good job in Turkey for a 1 year contract. I have been informed that after 90 days Turkey will automatically 'block' my UK phone.(UK number). To avoid this, if I get a Turkish Vodafone number (on another phone) can Vodafone UK set...

ACW219 by • 2: Seeker
  • 2574 Views
  • 4 replies
  • 0 thanks

Do 30 days contracts (SIM only) require credit check?

I believe the title says it all. As much as I can understand that 12/18/24 mo contracts, especially when the come with a phone, require a credit check.But how about with the 30 days contracts? which seems like fancy PAYG plans. Do they require a cred...

Upgrades on a 36 month contract

Hi all, coming to here as I cannot find the information which I would like on the Vodafone site. Currently have a variation of a iPhone 12 and want to change it to a iPhone 13. Currently on the annual upgrade promise and can trade in the phone for ar...

Jonnoh by • 2: Seeker
  • 1205 Views
  • 1 replies
  • 0 thanks
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