A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hello everyone, Really hoping for some help after a nightmare of a month with Vodafone. My number was originally under a family member's name but always paid using my debit card. We were advised by one of the sales people in a Vodafone store that my ...
Last August (2020)I phoned home to Australia as I was in the throes of buying a place here in the UK and needed to call various banks, people etc. the additional charge was 172 quid and instead of paying this instantly, Vodafone offered me to pay it...
Hi, I signed up to a Vodafone basics sim only plan a month or so back. Anyway apparently you can’t roam on these plans. Well, some things I’ve read says you can’t roam as standard, which kind of indicates the rule might be flexible in some way? I did...
I have an account with still with vodafone and I have a default from March last year still on my credit report even though I have asked for it to be resolved! Is there a direct contact to get this sorted?
I lost my phone on Monday. I have replaced both phone and sim. All seems ok with regards to internet etc but i get the above message when i try to phone a landline
I upgraded from a Samsung S10 to S20 and could use conference calls/merge calls. I am no longer able to use this. When I try to add a second call it says unable to merge calls/switch calls. I have been in two different Vodafone shops and they have l...
My 24 month Galaxy s10 contract is coming to an end in a few days. I want to keep the phone and phone number. I saw a deal on the My Offers section but it is only letting me add it as a second plan. Do I need to wait until the contract end date befor...
Hi guys! Anyone else had a late payment fee despiteinitiatimg the payment on the date of the invoice?In this particular case the June incoice /July payment/ was pending taking from the bank account/ pending category and then Vodafone sent a text mes...
Hi Team, I am trying to view my phone bill but forgot my username. I also forgot the answer to the secret question. How can I reset this many thanks?
Hi, i have two seperate accounts with vodafone, one for business broadband/landline and one for my home broadband/landline, on both accounts there is an option in my dashboard to add a mobile sim only plan for a 15% discount. I tried this out about a...
