Back to Help and Support
Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Anyone else been told false delivery dates?

Hi,I wanted to see if anyone else is having been told false delivery dates by Vodafone? I upgraded my phone online and was told it would be delivered the next day. Sooo.... as you do, you plan to ensure you are home and when 6 pm comes, you hear noth...

MCH101 by • 3: Seeker
  • 1555 Views
  • 3 replies
  • 1 thanks

Proof of Usage and Blacklisting Documents

Hi,I first applied for Proof of Usage and Blacklisting documents via vodafone.co.uk/pop on the 13th January 2020. It is now the 28th January and I am yet to receive anything. I have spoken to about 5 different advisors on live chat and managed to esc...

Price Plan Red 100GB

So I can take out a new line on my account at £10 / month with 100 GB data, but I can’t change an existing line to that even though out of contract As I use it on an iPad I’m not precious about the number. Are Vodafone really going to make me cancel ...

Apple Watch changing provider

So after 15 years I want to leave Vodafone as the deals are hopeless compared to Sky - I triple checked when I took out an Apple Watch contract 6 months ago that if I did this all that would happen would be that I’d lose the cellular function of the ...

Contract coming to an end Question!

I currently pay £45 for my S10E & my sim service, which isn't much as I work from home so I'm 95% of the time on my home wifi. So I have a 5GB data & unlimited text/mins. Now my contract ends on 1st October, so my question is. Will my monthly cost go...

VsUK1981 by • 4: Newbie
  • 2287 Views
  • 4 replies
  • 0 thanks

Customer Service Loop very frustrating!

Very frustrating morning trying to upgrade. In the Vodafone app it says to upgrade call their number. Call their number and you get sent a link to talk to a bot. Go through the motions with the bot and he gives you the number to call customer service...

Order cancellation on its own

Hello,I am so annoyed - i placed an order with vodaphone for a samsung flip 3 and a new SIM card on 17/9/21 .. tracked it an hour ago and it showed that its still just 'received' .. spoke to a sales rep online and it automatically cancelled and they ...

Trading in a phone using Vodafone Trade in

Hello thereI was wondering if someone can help me here, I've traded in a Iphone 11 using the Vodafone trade in. I've received the trade in bag and packed the phone up and put it in the trade in bag. On the 8th February 2021 I've sent it off using spe...

No voicemail symbol

Recently I started getting text alerts for voicemail - rather than the usual symbol alert.I've tried calling the voicemail and reset the setting to symbol (4) alerts .. but this just resulted in me getting a text saying I had 0 voicemails !! Phone is...

cant login to my account, wrong name or d.o.b.

hi, my account was under my dads name as i was under 18, when i turned 18 i had the account transferred to me.I am due an upgrade but when i try and speak to someone at Vodafone about this, one advisor says the account isn't under my name and another...

revy32 by • 2: Seeker
  • 1498 Views
  • 3 replies
  • 0 thanks
Labels