A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hello there, I changed my mind about signing up for broadband with Vodafone within the cooling off period and as requested, phoned up to cancel. I received no confirmation of the cancellation by email and continued to receive correspondance about an ...
So were do I begin, I have 2 contracts with vodafone for over 20 years and one ended 3 months ago, vodafone could not offer me the right price on a deal, but strangely enough got the perfect deal from a 3rd party with vodafone, rang up and was told ...
I recently took over my account which was paid by me through family previously,In the transfer of ownership email it states the "inclusive UK data" as 20GB data + Promo: 100GB extra data.What is all this about? I know I pay for 20GB, but I dont know ...
Hello,I’ve been working in Cyprus for the past 5 months and decided to buy a Cypriot SIM card right at the start, to stop the possibility of any unexpected bills.I just popped in my British SIM card to log into a website using the wifi, and I receive...
I have recieved a new pay monthly sim todqy (I moved from O2) but there is no phone number with it.When I was applying I gave them my PAC code because I want to keep my old phone number (the one I had with O2).When will my phone number be switched an...
Hi, I am trying to create a Vodafone account however when I reach "create username section" no matter what random username I input I keep on getting an error message saying that this username is taken. i am unable to create an account as a result. I...
I need to get an outstanding payment removed from my credit file. I challenged it at the time as I am certain I did not owe the money. The problem occurred, as with others, at the end of the contract at the point of transporting details. This was a w...
I decided to check my credit score tonight and thank god I did. Vodafone have marked me down as having missed payments in April May and July 2021 even though I have a Direct Debit set up and it’s paid every month without fail!? In January of 2021 I w...
I upgraded to a 24-month Pay Monthly contract on Monday, only to be greeted with the news that now EU roaming is finished. I thought - good job I upgraded before the 11th, but then peeked at the app this morning and was not reassured. The plan which ...
I have an account with Equifax who notified me that I missed 4 payments that then made me a serious defaulter and now my credit rating has gone from good to extremely poor. I had my life pLANS RUINED, AS MY PREVIOUS MORTGAGE OFFER HAS NOW BEEN CAN...
