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Forum Posts

10 Mbps unlimited price plan

to the tec dept or anyone else who can help  Is the unlimited price plan capped at 10Mbps and if so is this accurate because I have got higher speeds than that because that is the unlimited mobile price plan I am on and I am very happy with as it cov...

JamesL by 4: Newbie
  • 2219 Views
  • 2 replies
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Account closure(s)

HiIve had numerous Vodafone accounts in the past, both mobile and most recently, broadband. However, all are now closed and I owe no debt on any of them. Nevertheless, a Vodafone account still shows as active on my credit scoring account.I recently f...

Resolved! Physical Sim AND eSim

Hi,My phone is a OnePlus 6 and does NOT support eSim. I've recently purchased a Samsung Watch4 which does support eSim and what I'd like to do is get both devices all working on a single number/plan if possible.What I wanted to ask/check is can this ...

Incoming calls when in Europe

Since June/July, whenever I am in Europe, my UK iPhone 7 with Vodafone goes immediately to voicemail without ringing at all when anybody from the UK calls me even if I have an excellent signal and am watching the phone waiting for it to ring or vibra...

TimParis by 2: Seeker
  • 3209 Views
  • 7 replies
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Upgrading: trade-in tool

Hi, My contract is due up for renewal and when I looked last month, I could have sworn there was an option to trade-in your old phone. Has this now been discontinued?Thanks.

unbind by 2: Seeker
  • 3092 Views
  • 2 replies
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worst customer service i have ever received

i have 2 mobiles, i was getting unwanted calls on one so asked to change the number "sure no problem" was the reply......9 days later despite daily calls being told i have to wait 24hrs, being passed from one manager to another, visit to store and ha...

Data speeds on Sim only contract

good day allI  Have a question that I’ve been getting several different answers…I know that with the Unlimited data plans I have the option of various data speeds but with plans with a allocated amount of data…what speed should I be gett8ngBeen offer...

dazzabird by 4: Newbie
  • 13332 Views
  • 15 replies
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Port out farce. Manager please help.

OMG OMG OMGI cannot believe the stress Vodafone are causing me.I cancelled my contract after 10 days due to lack of signal in many areas and poor (1mbps) speed across many locations around the locality. I have no service and so use 'chat' to request ...

nijaef by 2: Seeker
  • 1236 Views
  • 1 replies
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CANCEL MY CONTRACT

URGENTHi, I need to cancel my Vodafone pay monthly contract on my mobile. I require a Vodafone worker to do this for me ASAP as I cannot call the Vodafone cancellation number. Thank you-S   

Sam2 by 2: Seeker
  • 4992 Views
  • 9 replies
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