A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi,I first applied for Proof of Usage and Blacklisting documents via vodafone.co.uk/pop on the 13th January 2020. It is now the 28th January and I am yet to receive anything. I have spoken to about 5 different advisors on live chat and managed to esc...
So I can take out a new line on my account at £10 / month with 100 GB data, but I can’t change an existing line to that even though out of contract As I use it on an iPad I’m not precious about the number. Are Vodafone really going to make me cancel ...
So after 15 years I want to leave Vodafone as the deals are hopeless compared to Sky - I triple checked when I took out an Apple Watch contract 6 months ago that if I did this all that would happen would be that I’d lose the cellular function of the ...
I currently pay £45 for my S10E & my sim service, which isn't much as I work from home so I'm 95% of the time on my home wifi. So I have a 5GB data & unlimited text/mins. Now my contract ends on 1st October, so my question is. Will my monthly cost go...
Very frustrating morning trying to upgrade. In the Vodafone app it says to upgrade call their number. Call their number and you get sent a link to talk to a bot. Go through the motions with the bot and he gives you the number to call customer service...
Hello,I am so annoyed - i placed an order with vodaphone for a samsung flip 3 and a new SIM card on 17/9/21 .. tracked it an hour ago and it showed that its still just 'received' .. spoke to a sales rep online and it automatically cancelled and they ...
Hello thereI was wondering if someone can help me here, I've traded in a Iphone 11 using the Vodafone trade in. I've received the trade in bag and packed the phone up and put it in the trade in bag. On the 8th February 2021 I've sent it off using spe...
Recently I started getting text alerts for voicemail - rather than the usual symbol alert.I've tried calling the voicemail and reset the setting to symbol (4) alerts .. but this just resulted in me getting a text saying I had 0 voicemails !! Phone is...
hi, my account was under my dads name as i was under 18, when i turned 18 i had the account transferred to me.I am due an upgrade but when i try and speak to someone at Vodafone about this, one advisor says the account isn't under my name and another...
Hi I can upgrade next week for the annual upgrade promise as I have an iPhone 11pro I spoke to someone a few month ago when EVO started to ask if annual upgrade was effected I was told it wasn’t and I can upgrade still. My Vodafone app/online account...
