We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
I have tried all week to cancel my contract. Repeated phone calls. When I eventually get through the system is down. Promised callbacks which I never receive. Tried messenger which is useless. Stores refused to talk to me. Is it just me?
I don't know why and I am already regretting it, but on Monday I agreed to upgrade two of my phones. They were both supposed to arrive today and only 1 of them has been delivered by DPD.After calling the dreaded 191 'no help' line I got through to so...
So I'll be moving to Italy soon, for 6 months. Will any changes need to be made to my contract? What else should i know? Thanks!
Has anyone else had a problem with there online account and app where they have no access to services and extras?I have had this problem for over 3 and a half weeks now and after making numerous phone calls and chats online (to non UK advisors) my pr...
Vodafone have blocked my sim and have told me I have created £195 of data charges, apparently having used 7gb from 6am Sunday morning till 7am Sunday morning! I was asleep and my phone wasn’t being used, Apple have confirmed there are no faults on my...
Hi all,I have business pay monthly phone with 6gb data and unlimited calls, that i no longer use.Can i transfer my personal number onto this account of pay monthly and use it with my number i have now with EE ?Also can i use this 6gb outside of UK, i...
Have to say my switch to Vodafone has not been easy - had problems signing up online, was then turned away at first and given the wrong information when I went to pick up my phone, and now I seem to be unable to verify my age on My Account in order t...
I started a contract through Vodafone on the 14th of November, the sim was given to me and the phone sent. I put the sim in and the phone which then said ‘no sim’ I rang up Vodafone and was told I needed a new sim. I went into a Vodafone store and th...
Please can someone help with my ongoing issue. I have been on chat multiple times and keep getting different broken promises. I have also called and been promised callbacks. I have just been trying to get through for 45minutes with no joy. I cancelle...
Good morning Community, I realised I have a default on my credit file which apparently is due to come off next month - I am applying for a mortgage now so keen on getting rid of it and paying it off anyway. What is the best course of action? As the d...
