I bought Nokia 2 3 from Argos clearance sale 2 or 3 months ago locked to vodafone all effort to unlock is proofing abortive its like the imei number is not on vodafone database . What can i do pls anybody???
After 30 days on PAYG i moved pay monthly then i asked by filling the form from my local vodafone store and the response by email after 2 days was that i did not purchase the phone from Vodafone so vodafone can not unlock.
I bought Nokia 2 3 from Argos clearance sale 2 or 3 months ago locked to vodafone all effort to unlock is proofing abortive its like the imei number is not on vodafone database . What can i do pls anybody???
Hey @taiyeoresegun I hope you're well. Have you been using a Vodafone SIM in the phone for at least 30 days? If not, you will need to do this in order for us to unlock it.
@BandOfBrothers If the phone is purchased from us directly, either online, over the phone or in a Vodafone store then it no longer needs to be used on the network for 30 days. As @taiyeoresegun got the phone from Argos, the IMEI won't be recognized on our systems. By using a Vodafone SIM in the phone for 30 days, we can then manually request an NUC for the customer as a means of escalation. Typically now the advice is that if it isn't brought from us directly, we aren't able to unlock it which is why the question has been removed from the form.
So we can now confidently advise people if they didn't buy direct from Vodafone UK they can still have it unlocked by Vodafone Uk as long as they use a Vodafone sim in it for 30 days.
That's excellent news and important advice for future posts.
After 30 days on PAYG i moved pay monthly then i asked by filling the form from my local vodafone store and the response by email after 2 days was that i did not purchase the phone from Vodafone so vodafone can not unlock.
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