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phone permanently blocked

roman456
2: Seeker
2: Seeker

the vodafone v300 says phone permantely blocked

1 REPLY 1

Jason
Moderator
Moderator

Hello again @roman456. As mentioned in the duplicate thread opened here, if you've entered the wrong PUK 10 times in a row, your SIM will be permanently blocked and you'll need to replace it. Each PUK only works with the SIM it was issued to.

You can get a new SIM by chatting to us on social media, or Live Chat online. Once you've got your replacement, you'll need to activate your SIM online.