main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle

Welcome to Vodafone Community

Vodafone Sure Signal

Another deregister suresignal problem

2: Seeker

I belong to a group of Community First Responders. We use phones supplied by the ambulance service to be deployed to emergencies. As  a group we purchased suresignal devices.  

One of our members has recently left and we need to re-use the device, but cannot deregister it from their account. The member is not contactable and we have no information about the account or the phone number registered to that account. the serial number of the device is 43163727811

Can anyone help please?

View more options
2: Seeker

Thankfully managed to access the account.  

View more options

Thanks for updating us @jblessing.

Should you need any further assistance, please let us know.

View more options