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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73607 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229837 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 202773 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sending Sms With Pay And Go

I've read elsewhere on this forum that you can't send SMS via a pay and go dongle. I can't see why this service is barrred. Can someone from Vodafone explain this very annoying 'feature' of what is otherwise the best mobile broadband service for occ...

K3760 Usb Modem Pro And Windows 7

Hey, I have purchased a new laptop today with windows 7. i have installed the modem software but it keeps coming up that no device found. please help its driving me mad!!!!

sexysezy by Not applicable
  • 14731 Views
  • 8 replies
  • 0 thanks

IPad and the huawei E5830

Hi guys I have bought a IPad (without 3g as £100 more) but bought a 3 network Huawei E5830 which is a wifi dongle for £40. As I already have a vodafone dongle I unlocked the Huawei however for it to use the vodafone sim card I need to set up vodafon...

btb70 by Not applicable
  • 11571 Views
  • 4 replies
  • 0 thanks

K3760 keeps losing connection

I collected a K3760 warranty replacement unit on Wednesday and have had nothing but trouble since. It took 3 re-installations of the VMC software plus removing the device and re-installing drivers just to get the device recognised. When it finally...

Therusai by Not applicable
  • 7863 Views
  • 1 replies
  • 0 thanks

K3760 Usb Modem Stick Pro Software

Hi, For those that are having trouble with the Vodafone connection software, you could use the Option software instead - the Vodafone K3760 USB Modem Stick Pro is a rebranded Option iCon 431 (see http://www.option.com/en/products/products...modems/i...

Alex D by Not applicable
  • 21702 Views
  • 19 replies
  • 0 thanks

ipn address

hi guys why is it more and more that when i try to connect to the internet i keep getting told that another computer is using the ip address so cannot connect?? i've been assured that it is impossible for someone to use my ip! (using k4505) so what's...

gaz23g by 4: Newbie
  • 8591 Views
  • 1 replies
  • 0 thanks

Mobile Broadband - Cannot top-up online

Hi there. I bought a pay as you go dongle a couple of weeks ago and want to top up online I've been through the process of registering a card, but the only options I have are to buy call credits. This seems strange as the account seems to be regist...

RiverMan by Not applicable
  • 8788 Views
  • 1 replies
  • 0 thanks

K3565 Activation problems

I have used my USB K3565 previously - at least 12 months ago with no problem. I tried again yesterday and today, but I cannot connect and am asked to activate my SIM. Phoning or emailing the suggested contacts has not resulted in anything at all...! ...

phoopt by Not applicable
  • 8164 Views
  • 3 replies
  • 0 thanks
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