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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73737 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203322 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

old dongle top-up with only 1GB

It seems that I have the old model dongle and my £15 top-up only gives me 1GB. This is grossly unfair as the regular £15 top-up is 3GB. So why am I being penalised? And apart from an uprade, is there any way of getting those two extra gigabyes that...

japo by 4: Newbie
  • 11686 Views
  • 9 replies
  • 0 thanks

Top Up Issues - Barred service

I've tried to top up several times today, using both my debit card as well as voucher, although it kept on failing. Although since my last attempt it seems that i've 'lost' my signal. the phone shows that i've got full signal but it says limited serv...

zetdp by Not applicable
  • 10065 Views
  • 2 replies
  • 0 thanks

HSUPA vs. 3G

Hello! I have E172 and live in the area where is variable coverage. My connection usually is via 3G and then is slow, but stable. Unfortunately very often it resets to HSUPA and immediately my connection fails, speed decreases to some bps, I get freq...

Randy by 4: Newbie
  • 14608 Views
  • 2 replies
  • 0 thanks

3g Signal loss - Purfleet RM19

I've noticed a complete loss of 3g signal in the RM19 1LH area. I used to be able to get a good, constant 3g signal but know it appears to have dissappeared! No luck for at least a week now. 2g signal is fine (full strength) Anyone know of any mast...

michael by Not applicable
  • 9201 Views
  • 1 replies
  • 0 thanks

Content Control - How can I remove it?

Hi I have the same problem turning content control off that others have had. Please don't post the link to the FAQ - I have of course read that. I've been trying to click on the 'Manage call diverts, call barring and content control ' link all aft...

Bad connection

http://www.speedtest.net/result/845121649.png I live in Northamptonshire (Kettering), and over the last couple of weeks, most of the time I have been unable to get a good connection. For the price I am paying, I expect better then 150kbps download.....

mikej6192 by Not applicable
  • 8307 Views
  • 1 replies
  • 0 thanks

New user RAS 635 but SMS OK

Hi there I'm a new user. I'd appreciate any help on this problem. I have installed VMC 9.4.6.20529 on a Samsung NC10 running Windows 7 Home premium with all updates. I have an activated Top up and Go Mobile Broadband Sim (with credit) in an unloc...

Mobile Broadband - What is my nearest transmitter?

Hello, I've used sitefinder to try to locate my nearest Vodafone transmitter but according to the map there are only O2, Orange and T-Mobile in my town. I know that O2 and Vodafone share some masts but can someone point me in the direction of my nea...

Topup & Go USB Modem - K3565

Hi there, I bought a pay-as-you-go USB modem which is a Huawei K3565 Rev 2 and I want to use it on my Linux machine. Vodafone claim that this particular modem is not supported under Linux here (which I didn't check before I bought it !) however it ...

Kerubu by Not applicable
  • 8508 Views
  • 2 replies
  • 0 thanks
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