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07-06-2010 11:31 PM
08-06-2010 07:39 PM
14-06-2010 06:42 AM
Hi Randy,
HSDPA should typically be faster than 3G, however, in your particular area, you're on the border of coverage from two different cell sites - one is 3G, and the other is an HSDPA site which is situated much further away, but whose coverage will occasionally leak into your area.
Even though the 3G site is closer and providing a more stable connection, your modem will see the coverage from our HSDPA site as a higher priority, simply because it's a faster connection type, and so will automatically switch to it whenever coverage from that site is detected.
Unfortunately, there is no option to disable HSDPA like there is for 2G and 3G, since HSDPA is using the same network frequency as regular 3G. This issue will probably be more noticeable outside of peak hours, when coverage from the HSDPA site is stronger and can extend to your location - unfortunately there is nothing we can do for this particular issue, as it is purely location and coverage related
Jon
eForum Team