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iOS

Adult content blocked

2: Seeker

After accessing adult sites it redirects me to vodafone page. Age restriction is off and secure net is off

2 REPLIES 2
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17: Community Champion

@Skagyei62 

 

Try clearing the cache and cookies of your browser as they maybe hindering your user experience.

Perhaps try another browser.

As a process of elimination can you try your sim card in another phone and then see what happens  ?

If that does not help then I would suggest contacting Vodafone Customer services  via 191 or Live Chat just to have your access looked at again.

Personally i visited my Vodafone Highstreet Store and they accessed my account to help me as I wanted to access a betting site.

If you get stuck come back and try the Vodafone Social Media Teams via Contact-us-for-account-specific-queries  as they have account access too.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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Highlighted
17: Community Champion

Hi @Skagyei62 

 

If you have removed content control, I would suggest contacting Vodafone through the Customer Service channels to make sure the restriction has been fully removed and there is nothing hiding in the background at network level.

 

You can also try refreshing your network settings by removing the SIM, powering back on the phone, replace the SIM followed a manual roam, this can be done through the network settings on your phone.  Also further information on device guides here:  Device Guides 

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