Apple Watch series 8

[NG2_JAY]

So I upgraded my watch to AW series 8 setting up my data plan been a pain in the ##~## it’s still not connected after a week. But now my issue is that some stupid advisor thought doing a sim swap will do the job no there wrong Nearly 48hours later and I’m still left with no service on my phone so not only I have a watch that’s not working on it’s mobile data I also have an iPhone with no service the stress these agents have caused is getting beyond the joke Vodafone has got to have some the worst staff I’ve come across 

[NG2_JAY]

I didn’t ask for a sim swap so the agent cancelled the sim swap and said they would reactivate my old sim but 48 hours and nothing. When I speak to them they tell me there’s an order open and that’s why the Watch and my sim don’t work it don’t make no scene???