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iOS

Cannot verify server identity

parkikhyun
2: Seeker

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Hi

My iphone keeps giving me this message. 

‘cannot verify server identity

The identity of “internet.Vodafone.-com.eg” cannot be verified’

I think it has happened since I changed it to Esim last week. 
please help to solve this. 
thanks. 

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3 REPLIES 3
MarkD
Moderator

Hey @parkikhyun, is your number registered to the Vodafone UK network or are you currently roaming? Also, is the mobile data working on your phone even though you're getting the error? 

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parkikhyun
2: Seeker

Hi. 
it is UK vodafone registered and mobile data is working alright. 
thanks. 

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MarkD
Moderator

Thanks @parkikhyun. We would recommend that you check you have both the latest iOS and your APN settings on the device. The settings should be matching up with the ones here. The link will send you to the iPhone 12, even if this is not your model, the process and steps will be the same. If everything is looking good, we would recommend that you drop us a message on Facebook or Twitter, the contact details can be found here

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