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xBTxCarris
2: Seeker
2: Seeker

BC3525D9-D67F-438D-9AE3-580A44C84C8D.jpeg

16AEFC7E-9084-48B5-9333-4DCB0E636B5F.jpeg

So I need help. I accidentally added 15 gb monthly and then I removed it but it’s still telling me that it will renew next month.

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BandOfBrothers
17: Community Champion
17: Community Champion

It may still need to update on your account.

Customer services on 191 , Live Chat or the Vodafone Social Media Team's via Contact-us-for-account-specific-queries all have account access to officially check @xBTxCarris 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Yes but last month it said 73 now it says 53???

Tash
Moderator (Retired)
Moderator (Retired)

Hi @xBTxCarris, it can sometimes take up to 24 hours for your app or online account to refresh with any recent changes. When viewing your app has this since updated for you? If not, I'd also recommend logging into your online account for a detailed view of your account and any extras or charges.