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iOS

Support for eSIM in the iPhone Xs?

2: Seeker

No no no, if you have iphone XS, XS Max or XR, and have updated system to 12.1, you DO have EID on your phone.

When I went into vodafone store they also tried to use this as excuse and I just showed them the EID on my phone, and they were like "eh.......".

This is not an excuse for Vodafone to not support esim in iphone. They just messed up......

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4: Newbie

@huanjiayang wrote:

No no no, if you have iphone XS, XS Max or XR, and have updated system to 12.1, you DO have EID on your phone.

When I went into vodafone store they also tried to use this as excuse and I just showed them the EID on my phone, and they were like "eh.......".

This is not an excuse for Vodafone to not support esim in iphone. They just messed up......


Why have they messed up they never announced it would be available neither did apple

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10: Established

Guys,

 

It seems eSIM is available in stores for new subscription. What we can do, is move the number to PAYG, take a new eSIM subscription and move the old number on that. Confirmed by Live Chat. 

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4: Newbie

@huanjiayang wrote:

No no no, if you have iphone XS, XS Max or XR, and have updated system to 12.1, you DO have EID on your phone.

When I went into vodafone store they also tried to use this as excuse and I just showed them the EID on my phone, and they were like "eh.......".

This is not an excuse for Vodafone to not support esim in iphone. They just messed up......


No one said you don’t have an EID. You had that in 12.0. What we are saying is the EID is not even used in the process to register it. Certainly in EEs case. 

 

Vodafone have not messed up at all. They were never confirmed as a launch partner for esim. 

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4: Newbie

Don’t trust live chat. 

 

They are the ones that told me I could add eSim Tarim another vendor to a Vodafone locked iPhone. 

 

Something i I have since found out via an Apple forum wont actually work!

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4: Newbie

Maybe it’s a blessing that Voda haven’t jumped on the esim train yet. With all the issues being reported  in the Macrumors forum it looks like Apple still has a lot to iron out in the way it handles primary and secondary number along with sms and iMessage. 

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10: Established

If someone want’s to test the eSIM in data only, GigSky has updated their app for eSIM. Just download the app, register using ‘geor149’ code for 8£ free credit and pick a data plan. Their data plans ca be used worlwide, so it’s very conveniant when roaming to keep the physicsal sim for voice and use GigSky for data roaming.

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13: Advanced Member

So have you tried it? People complain about Global Roaming prices, not sure I'd want to pay $10 for 300MB a day!

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10: Established

Yes, tried in Serbia and Montenegro. It works well, and compared to my current carrier who charges me 6£/mb in Serbia, GigSky was almost free. You can try it for free if you register with my code, as you receive credit for the 300mb package. Next year will need data in Jordan, Georgia and Israel, so I will use them again.

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13: Advanced Member

What do you get if people use your affiliate link? I assume you are promoting it as you get something back? Always worth mentioning it in my opinion.

Serbia and Montenegro are both roam further destinations. Are you not a Vodafone customer then? £6 a day looks better than Gigsky prices.

 

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10: Established

I get 8£ too for each new user. 17£ for 1GB and 15 days was cheaper for me than Roam Further, and I am a PAYG customer with Vodafone.

 

 

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2: Seeker

I have contacted Vodafone by phone and they say they do not support esim for iPhones yet, even for new contracts. Someone earlier said you could change your current contract to PAYG then change your number over, this isn’t true according to the call centre. The people on the live-blogged chat don’t always understand supposedly 

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2: Seeker

Been following this thread closely as I want to use two numbers on my XS.

 

I spoke with online chat this morning and they were adament that vodafone did support esim on the XS and told me to visit a shop.  I wasnt convinced after reading this so I phoned vodafone and they also confirmed that I could do it in a shop.

 

Now I am confused and not sure if I am wasting my time going into a shop or not

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4: Newbie

@j_gry2003 wrote:

Been following this thread closely as I want to use two numbers on my XS.

 

I spoke with online chat this morning and they were adament that vodafone did support esim on the XS and told me to visit a shop.  I wasnt convinced after reading this so I phoned vodafone and they also confirmed that I could do it in a shop.

 

Now I am confused and not sure if I am wasting my time going into a shop or not


 

 

You are are wasting your time going into a shop. Vodafone do not support esim at the moment. 

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2: Seeker

Why do I keep seeing people saying that Vodafone were not listed as launch partners for eSIM.

Vodafone UK were listed as a launch partner and appeared on the Apple website - this has since been deleted and Vodafone claiming no knowledge of ever being listed - Customers were completely misled!

 

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13: Advanced Member

Are you sure? I don't recall ever seeing Vodafone UK listed as an eSIM partner, during the presentation, and after.

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2: Seeker

I’m positive.  It’s what prompted me to go ahead and order the XS.  Then they quietly had their name removed. 

 

Just want vodafone to give some timescale.  If too long I’m going to cancel and go to EE! 

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13: Advanced Member

Here's the launch video:

https://www.youtube.com/watch?v=QcfO6cIyjKg

At 24:17 is a slide showing Vodafone supporting eSIM however no countries were listed, it wasn't Vodafone UK. The Apple eSIM support page has never listed Vodafone UK

https://support.apple.com/en-gb/HT209096

 

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4: Newbie

@starbuduksjs wrote:

I’m positive.  It’s what prompted me to go ahead and order the XS.  Then they quietly had their name removed. 

 

Just want vodafone to give some timescale.  If too long I’m going to cancel and go to EE! 


Yes Vodafone were listed but never with a country assigned to it. They have gone live in Germany and Spain so not incorrect.  Then on the website Vodafone were never listed under the UK. 

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2: Seeker

Do please correct me if I'm wrong, but I would have thought that Vodafone are ready to support the eSIM in the iPhone XS, XS Max and XR, seeing that they already support it on the Apple Watch. I am under the impression that an eSIM in the watch and on the phone would be the same? So if they support the watch, they should have the network ready for the phones too?

 

 

Perhaps they are holding out on eSIM support as its a business decision rather than a tech hurdle.......

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