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iOS

Support for eSIM in the iPhone Xs?

4: Newbie

@jayguevara wrote:

Do please correct me if I'm wrong, but I would have thought that Vodafone are ready to support the eSIM in the iPhone XS, XS Max and XR, seeing that they already support it on the Apple Watch. I am under the impression that an eSIM in the watch and on the phone would be the same? So if they support the watch, they should have the network ready for the phones too?

 

 

Perhaps they are holding out on eSIM support as its a business decision rather than a tech hurdle.......


The technology is technically the same the implementation is different. The esim for the watch has the same phone number as your phone and so is an extension of the line. It doesn’t have all the same features as the esim of the phone would need. 

 

Adding an an esim plan is also different. With the watch you register the EID. With the esim you either scan a QR code or enter server details which then registers your esim with the network. 

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4: Newbie

Not to mention the issues people have had getting watch plans to work

 

voda will release esim support when they are ready

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2: Seeker

I do agree that the technology may be slightly different but can’t be that much

 

Plus they are doing it in Spain and Germany, now don’t tell me there is a difference when it comes to languages? 

 

Definately a commerical decision as it it will stop people like me having 2 phones from them, revenue lost

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4: Newbie

People will have less phones but they will have more lines

 

lines/contracts is where they make money NOT handsets

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2: Seeker

They may not make as much money on phones but still a revenue there 

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4: Newbie

yes but when it come to numbers they will make more profit on more lines than selling handsets 

 

i think ink its more a technical issue bearing in mind the number of watch owners having issues getting setup

 

either way going to have to wait or use EE for esim

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4: Newbie

@j_gry2003 wrote:

I do agree that the technology may be slightly different but can’t be that much

 

Plus they are doing it in Spain and Germany, now don’t tell me there is a difference when it comes to languages? 

 

Definately a commerical decision as it it will stop people like me having 2 phones from them, revenue lost


Nothing to do with languages. More to do with the technology in place. Just because what division has a set of infrastructure in place doesn’t mean another division has otherwise they would have rolled esim and watch worldwide. 

 

The money is in the services they sell not the handsets. If it was in the handsets they wouldn’t be giving away an iPhone XR for free with 100gb of data for £36 a month. The networks want residual income - 24 month contracts.  That doesn’t matter whether it comes from phone, data, home security as long as it is linked to a sim of some sort.

 

 

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4: Newbie

@searley wrote:

yes but when it come to numbers they will make more profit on more lines than selling handsets 

 

i think ink its more a technical issue bearing in mind the number of watch owners having issues getting setup

 

either way going to have to wait or use EE for esim


I agree here. Also it looks like EE have had their fair share of issues with esim. Mainly with Apples implementation. Yes I bought an XS Max and moved to Voda as a cheaper contract compared to EE for esim. But in the forums everyone is complaining on how sms, iMessage, facetime, voicemail are all working for the secondary line. Be it the physical or the esim being the none data line. 

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Moderator

I'm sorry for any confusion caused. We currently have no confirmed date for the implementation of the eSIM. As soon as we do it'll be announced on our Coming soon page.

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1: Seeker

That is very interesting. 2 days ago I asked question about esim and I was told to contact Vodafone and they will do all for me. As I'm still awaiting for my iPhone XS delivery from affordablemobiles.co.uk I am not able to check this. Both agents on Live chat admitted that esim for iPhone is working however is not available on My Vodafone as yet. So, can anybody clear that info? I have copy of both chats confirming this. 

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10: Established

Any good news ?

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Moderator

Hi @kalius as @Mark mentioned above, we don't have any details on when this will be up and running. We're sorry for any conflicting information you may have been given. 

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4: Newbie

Why is this taking so long??

 

We have fairly expensive phones that have Dual Sim capability (although not the normal way dual sim works with 2 sim slots) yet we can't use this facility. Having an unlocked phone means you can keep your vodafone line on the Esim and then your free to chop and change what network UK or foreign you use on the normal sim slot. Had I known it was not going to be available this far after launch of the XS, XR etc I'd have stuck to an android dual sim phone or gone straight to EE who have this facility. Not much use bringing out dual sim capable phones if the networks aren't going to support it quickly.

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2: Seeker

I agree.  This is ridiculous from Vodafone.  I bought the XS specifically for this purpose as they said Vodafone would support.

 

 

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10: Established

Hopefuly when they will release eSIM support, they will do it properly, with support for all plans and pay as you go, and without the need of having a paper QR.

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2: Seeker

I would happily have a paper QR code if it meant I had the dual sim capabilities.

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4: Newbie

@starbuduk wrote:

I agree.  This is ridiculous from Vodafone.  I bought the XS specifically for this purpose as they said Vodafone would support.

 

 


Who did, when? No one has said Vodafone UK would support it. 

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2: Seeker

@baz1536

Who did, when? No one has said Vodafone UK would support it. 


I bought the iPhone XR based solely on the fact that the Apple Store salesperson said that eSIMS are supported by 2 carriers already (Vodafone and EE). 

 

This was from the Apple Store in Kingston Upon Thames yesterday.

 

Upon returning home, I contacted Vodafone support last night, thinking that the activation of the eSIM was a formality, only to be told that it is only supported on the Apple Watch.

 

How frustrating.

 

 

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12: Established

Apple have a great returns policy at least.

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Administrator

@JUSTIN_LAWRENCE I'm sorry to see you've been given incorrect information in an Apple Store. We're continuing to work with Apple to bring this feature to our customers in the future 🤞

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