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iOS

Unable to login to Smart app after update to iOS 14

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2: Seeker

Hi

 

I updated to iOS 14 and since then i am unable to login to the Smart App and manage the GPS device conencted to the account.

 

I am able to verify the pin and enter my email address, but when varyfing the passord displays "something went wrong" and offers to try again. I can;t get anyfurther than this,

 

Does anyone have any ideas?


Cheers

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3 REPLIES 3
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Moderator

@khoran Have you ensured you've installed the latest app version for GPS Device Smart App too? Only the latest app version will be compatible with the new IOS 14 software. 

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Highlighted
2: Seeker

Josh

 

I have the same issue.   I am still on IOS13.7.1 Latest app too

 

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Highlighted
2: Seeker

I have managed to resolve by just using 4G and not wifi to login.. Using wifi afterwards works fine. Very weird.

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