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Hi, this is an ongoing issue that neither I, nor a few Vodafone colleagues have been able to resolve so really hoping someone can help 🤞
When I'm using my data 4g and 5g, I'm having the following problems:
So far I've been provided the following which have not resolved it:
Things i've already checked:
@Li33ie - thanks for reaching out to us and the tests that you’ve already gone through. When you’re connected via Wi-Fi, do all of these feature’s work? Also, are other internet applications working on your phone and do written messages send through Whatsapp?
We may need to check a few things n your account. So that we can do this, please contact my team through Social Media. Please include a link to this thread to save explaining yourself again 🙂
Hi, everything works when on WiFi (except hotspot but thats normal isnt it?).
I can send messages on whatsapp on wifi or data.
I havnt noticed any other apps not working properly, just facebook and insta.
I'll contact via social media. Thanks
Thanks @Li33ie - I can see we've been in touch over Facebook and we'll continue the conversation there 🙂