They said to me they would hope to have to me at upgrade date which 's November 17th but could be delayed until Christmas due to not having stock. Man I spoke to said they were having great trouble getting the stock from Apple
I tried other networks too but they all had the same problem. Also I don't live near enough to any stores to check for stock there
That's what I mean they either can't tell you when they're getting stock. Or the date keeps changing. I was told by 5 people to expect my phone within a few days and still no phone. You'd think by now Apple would have sorted out stock since it's been nearly two months since release. Also you can get them to pick up from your local Apple Store. If my contract wasn't such a good price I'd be doing just that.