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no incoming email on iphone xr

2: Seeker

my iPhone xr and iPad have stopped receiving emails, can send emails and  access emails on lap top, have not changed anything, have uninstalled and reinstalled email account but no luck, can anyone help??

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Not applicable

Hi @ds1993, I understand how frustrating this must be for you! I'd done digging and have found a few steps which can help you get your emails up and running again. Please check out this link for some helpful hints and tips.

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2: Seeker

Make sure your device is connected with stable Wi-Fi or cellular data. 

Step 1: Run the Settings app on your iPhone and click the General option.

Step 2: Tap on the Reset button.

Step 3: Choose the Reset Network Settings to hit.

 Log out Mail account

Step 1: Go to Settings > Account & Password.

Step 2: Select your account and delete it to sign out.

Step 3: Then return to add your account to log in again.

At this time, if the above solutions are not helpful, you may have to force close the Mail app and open it again.

Use a professional iOS system repair program to fix ios to normal free. This is the most reliable one.

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