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Keep getting posts confirming I turned off wifi calling but I did not.

robinhj
2: Seeker
2: Seeker

 

A few weeks back I had a text confirming I had turned off wifi calling when I had not.  I switched it on again.

Now it has happened again.  I have not been in that section.  Any thoughts?

5 REPLIES 5

BandOfBrothers
17: Community Champion
17: Community Champion

Might be worth having a word with customer services @robinhj 

 

Which phone model are you using  ?

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

This was my real issue.  The help options on the website don't appear to include queries such as this.

AnnS
17: Community Champion
17: Community Champion

Hi @robinhj 

 

There was a thread last year with the similar problem here:  https://forum.vodafone.co.uk/t5/Android/wi-fi-calling-continuous-notifications-it-s-available-how-to...

 

Hopefully, this will help and provide some answers.

 

The problem you linked to was someone constantly getting advice that wifi calling was available, a kind of 'push' notification or advert.   My issue is that Vodafone are telling me I have *done* something when I have not and that worries me ie have I been hacked?

Mark
Community Manager
Community Manager

Hi @robinhj Is the message you're getting from Vodafone or a notification from your phone regarding a change in settings? If it's from us, get in touch with us via one of our social channels and we'll be happy to take a look. If it relates to a change in your phone settings, you can find more help with this through our online device guides.